[Vetter]

I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?

[Bill14564]

Originally Posted by Vetter

I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?

I would bet (hope) the answer that it was a company policy is wrong. What can fit the description of a Government issued ID card than a military ID? If we don't trust IDs issued by the US Government then what IDs can we trust?

I believe I have used my Villages ID in a Citizens First Bank.

You write that you were making a deposit? Do we need our accounts so secure that no one can sneak money INTO them??

[retiredguy123]

Originally Posted by Bill14564

I would bet (hope) the answer that it was a company policy is wrong. What can fit the description of a Government issued ID card than a military ID? If we don't trust IDs issued by the US Government then what IDs can we trust?

I believe I have used my Villages ID in a Citizens First Bank.

You write that you were making a deposit? Do we need our accounts so secure that no one can sneak money INTO them??

Yes. The Federal Government has rules for banks called "know your customer". The rules are not cast in stone, but banks can be audited, and they must have policies in place where they know who is making deposits and doing other business. For example, I don't think a bank will accept a cash deposit into an account that is not owned by the depositor.

[Marathon Man]

Since you asked, I think that you should work to not let this issue steal any more of your happiness. You are clearly proud of your service, and I am guessing that is the button being pressed. Please find a way to move past this.

[Bogie Shooter]

Originally Posted by Vetter

I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?

Could have asked the branch manager. Unless you are just looking for opinions and not the policy?

[retiredguy123]

When I worked for the Department of Defense, they issued me a Common Access Card (CAC). It was supposed to increase security and save money by having only one ID card for all DoD facilities. But many of the DoD facilities I visited would not even accept their own ID card. I had to get a local card.

[ThirdOfFive]

Originally Posted by retiredguy123

Yes. The Federal Government has rules for banks called "know your customer". The rules are not cast in stone, but banks can be audited, and they must have policies in place where they know who is making deposits and doing other business. For example, I don't think a bank will accept a cash deposit into an account that is not owned by the depositor.

Correct. They won't accept cash (Wells Fargo won't at any rate). But you CAN deposit the cash into your own checking account and then write a check to the person (as long as they also bank with Wells Fargo) and put "deposit into account # _____" on the memo line. The bank then accepts the check and deposits the amount into the account of the customer named on the check.

[bsloan1960]

I once had an issue with a bank policy. I contacted my congressman- Richard Neal. 2 weeks later I got a copy of a letter his office sent to the bank. 2 days after that I got a letter from the bank. 30 days after that they changed the policy I complained about.

I said all that to say this- you have every right to be irritated. Consider contacting your congressman. You may even consider circulating a petition either on paper or online (they have petition websites).

Our veterans should be recognized; and an ID is a basic form of this recognition.

[JohnN]

you're being too sensitive. you're blessed to be here and have a good life, get over the small stuff

[villagetinker]

Op, if this was a large deposit I could possible the need for the drivers license, also the bank periodically updates the license on file, I had this happen a few weeks after I renewed my license, they asked for it and then scanned it into their system.

[thelegges]

Chase hasn’t excepted military ID for years. Its their house their rules

[Gpsma]

Yes…you are being overly sensitive..almost a cry baby!..just show your license.

And arent we all tired of that so oft repeated..”its their house, their rules”….guess people forget when Woolworths wouldnt serve black people..oh! Buts its their house, their rules!!!

[Jayhawk]

Originally Posted by Vetter

I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?

Relax.

It isn't the bank policy, it is federal law.

Whoever manufactures, sells, or possesses any badge, identification card, or other insignia, of the design prescribed by the head of any department or agency of the United States for use by any officer or employee thereof, or any colorable imitation thereof, or photographs, prints, or in any other manner makes or executes any engraving, photograph, print, or impression in the likeness of any such badge, identification card, or other insignia, or any colorable imitation thereof, except as authorized under regulations made pursuant to law, shall be fined under this title or imprisoned not more than six months, or both.

As stated above, photocopying military ID can subject a person to fines and imprisonment up to 6 months. If your BSA/CIP program permits the photocopying of military ID identification, you may want to reassess your CIP requirements.

To emphasize, the statute prohibits the photocopying the military identification card. For CIP purposes, it's our understanding that some credit unions document information found on the military ID since they are unable to make a copy. This practice is consistent with the CIP recordkeeping requirement discussed above.

Should Credit Unions Photocopy Identification Cards? | NAFCU

[Boffin]

Yes.

[retiredguy123]

With all due respect, I think you are being too sensitive.

Also, if you have a green paper retired military ID that has no expiration date, it is time to replace it with the new "Real ID" that has an expiration date.