[walterray1]

Originally Posted by Vetter

I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?

Yes

[Nucky]

Boy O Boy! All my favorite subjects all chocked into one glorious day.

What pinhead came up with a law like this? They should be throwing Rose Pedals At Your Feet! Thank You for your SERVICE and for providing the freedom we have to change banks.

I think it was this morning that I posted strikes one, two, and three about Citizens. The other problem is where do you put several million dollars when they only insure each account for $250K?

Rules are rules, this rule sucks eggs! Not too sensitive, you did the correct thing, we're kicking it around and you'll feel better once they grovel when you pull your money out to go to CHASE BANK.

[Pairadocs]

Originally Posted by Bill14564

I would bet (hope) the answer that it was a company policy is wrong. What can fit the description of a Government issued ID card than a military ID? If we don't trust IDs issued by the US Government then what IDs can we trust?

I believe I have used my Villages ID in a Citizens First Bank.

You write that you were making a deposit? Do we need our accounts so secure that no one can sneak money INTO them??

IF the ID rules are actually fluid (up to each bank as to how they chose to apply them), then the one old fashioned rule certainly does apply..... if you get bad "vibes", if you don't like the food at a restaurant, or the haircut you get, then same applies to BANKS... Vote with your FEET, those feet won't have to move many feet away in the Villages to find a customer friendly bank. We tried quite a few, along with a couple credit unions, finally found THE one for us, United Southern got out vote. It has a completely different corporate culture than Citizens, one that fit what we value most in a bank.

[retiredguy123]

I think the bank is just trying to design a verification process that is effective and easy for the tellers to execute. They are not trying to insult military retirees or anyone else.

[banjobob]

Too sensitive

[Mountie]

Perhaps it depends upon the bank as I have made deposits into my daughter's bank account with no issues. This happened to be a Union Savings Bank in Connecticut

[ithos]

It is discriminatory to even ask for an ID.

Oppose Voter ID Legislation - Fact Sheet | American Civil Liberties Union

[JGibson]

It may be easier for employees to authenticate a driver's license opposed to a military ID.

Some banks have a device that will check that the driver's license is legit and not fraudulent.

You will not find a more customer service orientated bank than Citizen. Try going to a big corporation bank and see what kind of customer service you get.

Citizen is also great with fraudulent charges as their main clients are seniors who get scammed a lot.

A food stamp card is a government-issued ID also but I’m sure they don't accept that either.

But I’m sure the homeless guy on food stamps isn't complaining about acceptable bank IDs.

[Gunny2403]

Toughen up Soldier. Just use your Drivers license as it generally has more current information. Give the workers break.

[Mrmean58]

Originally Posted by retiredguy123

Yes. The Federal Government has rules for banks called "know your customer". The rules are not cast in stone, but banks can be audited, and they must have policies in place where they know who is making deposits and doing other business. For example, I don't think a bank will accept a cash deposit into an account that is not owned by the depositor.

That is correct.

[JayK!]

Maybe too sensitive.

Your state-issued photo driver’s license, or current passport are the official modes of identification. You can still use your military ID for veteran services and discounts at store checkouts.

Thank you for your service.

[jimkerr]

Originally Posted by Vetter

I was in one of the Citizens First branches the other day to make a deposit into a savings account and when they asked for a Government issued picture ID, I gave them my military ID card just because it was on top in my billfold and was on the list posted at the cashiers window..

It was refused.

I was told they no longer take a military ID card as a valid Government issued ID card. A State of Florida driver's license, which I have been getting by mail for decades, was OK, but not a retired military ID card or any other military ID.

I was insulted. I have thought about it for a few days and I am still insulted by their policy. Am I being too sensitive? Or possibly was their answer of it being company policy wrong and there is some security issue behind it all that I have not heard about?

Yes you are being sensitive, It’s government rules. Why can’t you just provide what they require instead of questioning it?

Originally Posted by Bill14564

I would bet (hope) the answer that it was a company policy is wrong. What can fit the description of a Government issued ID card than a military ID? If we don't trust IDs issued by the US Government then what IDs can we trust?

I believe I have used my Villages ID in a Citizens First Bank.

You write that you were making a deposit? Do we need our accounts so secure that no one can sneak money INTO them??

Bank of America requires id for deposits too. You would think a military id that matches the name on account would be enough. People, even in T V, that are positively id to even open a bank account are trusted less than, oh say, people who are cash only and not positively id to even open a bank account. It's your cash, you are in front of a teller, putting your cash into your account. This story has a bigger picture.

If the new IRS $600 reporting rule wasn't temporarily stopped, a $600 cash deposit perhaps would be suspect and lead to the irs wanting to know its taxability. So your bank will most likely assist with that inquiry. It's on the horizon. You can see it looking out over the highest hills of T V.

[Duppman]

Originally Posted by Marathon Man

Since you asked, I think that you should work to not let this issue steal any more of your happiness. You are clearly proud of your service, and I am guessing that is the button being pressed. Please find a way to move past this.

Well said, Marathon man. I have a military ID card and never present it when asked for ID. Not a big deal to me.

[Andyb]

It was an insult.