[jimbo2012]

Originally Posted by Pa & Giggi

Does anyone know after 4 years (it made 4 years in June) would this still be covered by warranty? I have my paperwork from my closing but I know that so many of you know this by heart and are so helpful. Thanks.

That has nothing to do with it, Eaton (the breaker manufacture) is replacing them, think of it as product recall, not home warranty, call the electrician on your breaker panel.

Done ez

[howardandsheila]

Originally Posted by jimbo2012

That has nothing to do with it, Eaton (the breaker manufacture) is replacing them, think of it as product recall, not home warranty, call the electrician on your breaker panel.

Done ez

Exactly. Our home was built in 2012. We are second owners. Galaxy did electrical. When I called warranty dept, they made arrangements with Galaxy. Galaxy called and set up time convenient for us. Very nice young man came to house today and replaced them. He said that is all he is doing right now, replacing the Eaton breakers.

[Pa & Giggi]

We have Eaton breakers as I just checked our box out in the garage, so I guess I will start with the warranty dept, and if that doesn't work, I will call Pike's. In fact I know that we even had Pike's out here over 3 years ago over this issue and they couldn't find anything.

I love the info I can get from this message board. Thanks.

[Villager Joyce]

Originally Posted by Pa & Giggi

We have Eaton breakers as I just checked our box out in the garage, so I guess I will start with the warranty dept, and if that doesn't work, I will call Pike's. In fact I know that we even had Pike's out here over 3 years ago over this issue and they couldn't find anything.

I love the info I can get from this message board. Thanks.

I believe a number of us went through warranty and they either made the call to the electric company or gave the contact info to the owner. There is absolutely no reason not to call warranty first. They are not the devil. They are good people wth a wealth of information. They will talk with you if your home is out of warranty.

[twoplanekid]

Originally Posted by Villager Joyce

I believe a number of us went through warranty and they either made the call to the electric company or gave the contact info to the owner. There is absolutely no reason not to call warranty first. They are not the devil. They are good people wth a wealth of information. They will talk with you if your home is out of warranty.

They can be helpful but it also depends on who you talk to about an issue. Our paid home inspector pointed out a scratched window in our lanai above the sliding lanai doors. I was told by home warranty to contact the builder who stated that the “claim you had sent to us in regards to a scratched window pane is being denied due to this request being outside the warranty criteria for cosmetics. Custom windows can help you with this if you are still wanting to address this yourself, our warranty staff can provide you with their contact number if you like. Sorry I was unable to help you with this issue.”

I send an e-mail email to the builder asking for clarification on “What is being outside the warranty criteria for cosmetics. Are you talking about a time period or something else?”

I am still awaiting a response from the builder. Our one year warranty ends in December.

[villagetinker]

Originally Posted by Pa & Giggi

This is very interesting. We have lived in St. James now for for 4+ years. We also have had this same intermittent problem most recently a few months ago which we found very annoying with the breakers. We also have had Comcast out to our home at the beginning of the summer as our internet was spotty and we couldn't get decent online service. After several attempts Comcast ended up installing (at no additional charge to us) a business type modem for a stronger signal as they questioned a possible ham radio operator in the area. Now I am wondering if the ham operator had anything to do with my poor internet signal and also for the breakers tripping? I know that Pike was the installer when our home was built.

Does anyone know after 4 years (it made 4 years in June) would this still be covered by warranty? I have my paperwork from my closing but I know that so many of you know this by heart and are so helpful. Thanks.

Comcast is over fiber optic and coaxial cable, both of which are impervious to Ham radio transmitter operation. I suspect the person servicing your house did/does not have a clue what is going on. We had problems at our house, and the signal from Comcast WAS TOO STRONG and was overloading the Comcast modem, this was adjusted at the box where our cable connects to the Comcast equipment, now have very reasonable internet service.
Hope this helps.

[Pa & Giggi]

Thanks Villagethinker. We had no signal from Comcast for our computer, so that is why they had to install a business modem to boost our signal which solved our problem. I don't know why we couldn't get a signal after 3 years of everything working fine, all I knew was that I wanted to go online and stay online without losing my signal. Thanks so much for explaining this to me.

[echo11]

Since we have been in our house almost 2 yrs, our one yr warranty period is over. As far as electric, I was told by warranty that electric wiring is covered for 2 yrs. I spoke with R & A Electric who did the original work on our house. They will replace the Easton breakers which are under warranty, but the service call to replace the 7 Eaton breakers will be $75.

[Buckeye Bob]

I live on Tranquility Lane in St. James and last night about 8:15, all the breakers tripped on our street. I wasn't home but fortunately, some of our good neighbors helped my wife out resetting them. Anyone else have this problem last night, 10/12/15?

[coconutmama]

Originally Posted by Buckeye Bob

I live on Tranquility Lane in St. James and last night about 8:15, all the breakers tripped on our street. I wasn't home but fortunately, some of our good neighbors helped my wife out resetting them. Anyone else have this problem last night, 10/12/15?

Yes, in Buttonwood. About 1/2 the house. Reset breakers.

[tomwed]

See post 97 and watch the youtube.

I wonder if no one knows which houses have the defective Eaton breakers? Would you really expect to keep records on every single product that goes into a house?

One way to find out would be to drive around with a ham radio and broadcast at 17 meters and wait for the complaints from the homes where the breakers are tripping.


I think it's Eaton's responsibility to find the home owners if there is a recall.

[jimbo2012]

I think that folks that don't read the forum are totally unaware of the defective breakers.

TV should publish something in the newspapers about this,
Eaton is paying for the replacements.

I suspect all homes built after a certain date have the problem.

[tomwed]

No I don't think it's all homes built at a certain time or they all would trip. I think it's only the homes with a certain make, model and maybe lot number of eaton breaker.

[CFrance]

Originally Posted by Buckeye Bob

I live on Tranquility Lane in St. James and last night about 8:15, all the breakers tripped on our street. I wasn't home but fortunately, some of our good neighbors helped my wife out resetting them. Anyone else have this problem last night, 10/12/15?

We had a breaker go out in the evening, 10/12/15. Just one. Repair man had been here during the day replacing our refrigerator ice maker, and I thought that might have something to do with it, but it was not on that breaker.

First time it's happened since we moved in beginning of 2012.

[jimbo2012]

right now they are replacing at no cost that may change in the future, so why wait.

It can cost about $300