[asianthree]

Originally Posted by jmpate

Interested in your use of UBER to/from Orlando Airport.....do you have to reserve your transportation and how do you arrange your pick up at Orlando? Flights are often late + baggage pick up. Thanks

Add app to your phone, walk out hit app what size car you need amount of people and luggage. A car will be available in minutes, give you a description of auto and driver. Good news is drivers don’t know where you are going until you load in. Have never had an issue getting ride even in late hours from MCO.

From TV, not going to be anything available.

[Salty Dog]

I just rented a car in May that I picked up the day before and then turned it in at the airport. It cost me $60 for a Hybrid SUV. Bought gas on way to the airport right off of 528. Only took about 2 gallons to fill it back up. The tolls were a few dollars using a portable SunPass Pro that can be attached and removed with attached suction cups. I was taking the train from Terminal C and it was a very short walk from the rental car drop-off. On my return a month later, I rented another car, but had to pay a one way drop-off fee so the cost was $90.

[Rainger99]

Originally Posted by Salty Dog

I just rented a car in May that I picked up the day before and then turned it in at the airport. It cost me $60 for a Hybrid SUV. Bought gas on way to the airport right off of 528. Only took about 2 gallons to fill it back up. The tolls were a few dollars using a portable SunPass Pro that can be attached and removed with attached suction cups. I was taking the train from Terminal C and it was a very short walk from the rental car drop-off. On my return a month later, I rented another car, but had to pay a one way drop-off fee so the cost was $90.

Where did you rent it? And what was the company? Hertz, Avis??

[KatieBon]

Originally Posted by JMintzer

Groome now runs 24/7...

Good to know! But if I can't count on their office to answer the phone in the middle of the night when I'm dealing with flight delays, etc., they still don't get my business.

[sjeffries]

Originally Posted by GpaVader

I have been using Groome for my airport service since arriving 3 years ago. They have been reliable, easy to schedule and always kept me up to date on my trips, along with providing good service with great staff.

On my trip home with them on Monday, 6/3, we were informed that door to door service will no longer be available South of 466. Anyone living South of 466 will either need to take the Express service or for an additional $15, they will pick you up and bring you to the express service drop off nearest you.

Not happy with this and will likely be seeking another provider. Just a heads up.

Additionally, they drop you off at the express depot an hour before the bus to the airport arrives. Terrible news and service.
I got a nice neighbor to take me to the bus depot, and she picked me up at the end of my trip. Love my sweet neighbor!

[KsJayhawkers]

Originally Posted by tophcfa

Based on my understanding, your explanation of the new policy is accurate except for one thing. We were told that customers living north of 466 would only be dropped off or picked up at the LSL terminal. If you use the online system, it won’t give you the option to book a home pickup/dropoff from the SS terminal, only LSL. For us, it really doesn’t matter as our home is almost exactly between the two terminals, but it doesn’t make sense if your home is in the historic section? Since their website has struggled to incorporate the Villages services into their online system, which serves markets throughout the country, perhaps that’s just a glitch that needs to be worked out?

The system chooses the depot closest to your inputted address.

[KsJayhawkers]

Originally Posted by Eg_cruz

That’s so funny seeing how their headquarters is located south of 466

Groome's TV office is located at 761 Hoopfer Way in an industrial area off Rolling Acres Road....NORTH of 466.

[tophcfa]

Originally Posted by KsJayhawkers

The system chooses the depot closest to your inputted address.

The system must have been updated in the last month or so.

[KsJayhawkers]

Originally Posted by KatieBon

Good to know! But if I can't count on their office to answer the phone in the middle of the night when I'm dealing with flight delays, etc., they still don't get my business.

Groome has 24/7 dispatching and a new call system routing your call based on your needs. They transport between 4,000-9,000 passengers to/from MCO every month. If you can imagine the influx of incoming phone calls to a dispatch center when passengers get delayed on a flight, you may be in a queue for a bit. For any reservation, you can ALWAYS go to your designated pick up spot before or after your initial reservation time and see if there are spaces available on that bus. If you miss your original time slot, the driver logs you as a NO SHOW and you will receive a text indicating such. It does not cancel your reservation and the next driver can easily pull up your reservation using your name, phone number, or reservation number. Getting on a early or later bus is not guaranteed to have open spots but it is worth the effort while you are waiting on your call to be answered by the call center.

[Normal]

Originally Posted by Eg_cruz

There are always Uber and Lyft drivers waiting at the airport
Unless you are arriving very late, no need to pay extra for a reservation

Just use Uber, way better than Groome

[Tustin714]

Originally Posted by Salty Dog

I just rented a car in May that I picked up the day before and then turned it in at the airport. It cost me $60 for a Hybrid SUV.

I just checked Enterprise at LSL, and it was $193/day whether I chose to pick up in the morning and return a few hours later, pick up the day before the flight, or pick up 2 days before the flight. So any additional info you can provide is welcomed.

[HogPilot]

Plus tip…?

Originally Posted by Rainger99

According to their website, they have two options. One is going to one of their pickup points (SS, LSL, Brownwood) for $40 and getting the van there.

The second choice is Residential Door-to-Door Service from your house to the airport for $45.

[Rainger99]

Originally Posted by Tustin714

I just checked Enterprise at LSL, and it was $193/day whether I chose to pick up in the morning and return a few hours later, pick up the day before the flight, or pick up 2 days before the flight. So any additional info you can provide is welcomed.

I did a broader search and found nothing under $200 each way.

[Mrprez]

Originally Posted by Rainger99

I did a broader search and found nothing under $200 each way.

I checked a bunch too and found Avis had one way rentals to MCO for $65.

[Villager1234]

I got stranded by groome door to door pick up. They didn't show up, kept hanging up the phone when I called. Then they would not refund my money. Uber $74 from orange blossom whether it's one or three people. Door to terminal