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DirecTV vs Comcast

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  #16  
Old 02-13-2016, 05:34 PM
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Originally Posted by John_W View Post
Do you have the maintenance plan, I believe it's $5.99 per month.
I have the maintenance plan and I got a service tech to come out. My appointment was supposed to be between 8 am and noon. At 12:30 I called and found out my appointment was cancelled. They finally showed up at 3:30 pm. The biggest problem was the 2 hour runaround to get support.

Like I said, I've been a big fan of DirecTV. I got the free Genie upgrade right after the equipment was released. I've had a receiver and two remotes replaced with no problem. Customer service in the past as always pleasant and responsive. However, this was my first call since AT&T took over. Of the 6 people I talked to, only one seemed to care or even try to sound professional. It was just a totally different experience from pre-AT&T. In fact, even Comcast would give a credit on your bill for a missed appointment. DirecTV won't offer any compensation.

By the way, losing signal during thunderstorms is not a big issue. HD might go out once in a while but rarely longer than 5 minutes. SD almost never goes out. I don't even notice because I watch everything time delayed so I can skip commercials. In fact, I might consider switching to Dish.
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  #17  
Old 02-14-2016, 09:36 AM
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I have found a new idea for watching all the sports,moves you want, its called Vstream2TV. I can't believe what you can watch, if you have any question give me a call. 352-430-8434 or visit their site for a short video https://vimeo.com/154599912
  #18  
Old 02-14-2016, 10:03 AM
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Originally Posted by mrdills View Post
I have found a new idea for watching all the sports,moves you want, its called Vstream2TV. I can't believe what you can watch, if you have any question give me a call. 352-430-8434 or visit their site for a short video https://vimeo.com/154599912
are you trying to enroll new "distributors"?
  #19  
Old 02-14-2016, 01:43 PM
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I have found a new idea for watching all the sports,moves you want, its called Vstream2TV. I can't believe what you can watch, if you have any question give me a call. 352-430-8434 or visit their site for a short video
Let's make this short and sweet: There's no legal way to watch movies or other copyrighted material without proper licensing. Legal means pay-per-view, cable/satellite subscription, Netflix/Amazon, buying a movie ticket or sports event ticket, etc.

There's no free lunch, and the price you might have to pay - should you ever be identified as someone accessing copyrighted material in this way - could be quite costly. If someone tries to tell you that you can remain completely anonymous online (and that's where these "services" are coming from), don't believe them. Will you get caught? Maybe not. Lots of people use "torrenting" or software like Kodi with "repositories/plugins" on hardware such as being described in the video to access first-run movies and sports events and may never get caught.

But does anyone think it makes sense that you can buy a box for a one-time fee and watch first-run/in-theater movies on it legally?
  #20  
Old 02-19-2016, 05:47 PM
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I decided to go with Dish. I've only had it for a few days now and I'm very pleased. They installed their newest DVR (Hopper 3) that was released just last month. 16 tuners, 2 TB hard drive, auto prime time recording with auto commercial skip, free whole home and HD service and free one year Netflix. Nothing that DirecTV or Comcast offers comes close and it's $50 a month cheaper than what I was paying DirecTV. And my service price is locked in for 3 years. After that, my plan only goes up $20 a month. I'm glad DirecTV screwed me over last week. I wound up with a much better system and saving quite a bit each month.
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  #21  
Old 02-19-2016, 05:54 PM
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I decided to go with Dish. I've only had it for a few days now and I'm very pleased. They installed their newest DVR (Hopper 3) that was released just last month. 16 tuners, 2 TB hard drive, auto prime time recording with auto commercial skip, free whole home and HD service and free one year Netflix. Nothing that DirecTV or Comcast offers comes close and it's $50 a month cheaper than what I was paying DirecTV. And my service price is locked in for 3 years. After that, my plan only goes up $20 a month. I'm glad DirecTV screwed me over last week. I wound up with a much better system and saving quite a bit each month.
you're just as happy when the thunderstorms come.
  #22  
Old 02-19-2016, 10:22 PM
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I have been a happy dish customer for sometime, if anybody is thinking of going with dish send me a message for a referral code where we will both get a $50 bill credit.
  #23  
Old 02-20-2016, 08:58 AM
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I switched from Directv to DISH as i got tired of their price variances from month to month. Most of their service reps are just warming a chair as they don't know their product very well and I informed their manager they need to be sent for more training, as they were a storehouse of misinformation.

I have had Dish for a year and no complaints with their service or product. I love their Hopper recording device as it is easy to use.

If switching to DISH, I would recommend going to their store on 441, across the street from Walmart, in the shopping plaza. Their reps are pleasant and you can always go to them with any problems instead of dialing an 800 jerk you around phone number.
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  #24  
Old 02-20-2016, 11:36 AM
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If switching to DISH, I would recommend going to their store on 441, across the street from Walmart, in the shopping plaza. Their reps are pleasant and you can always go to them with any problems instead of dialing an 800 jerk you around phone number.
Is this a "Dish" store or a third party run store?

Also is at the Walmart north of Spanish Springs near the Comcast office or the Walmart south of 466a
  #25  
Old 02-20-2016, 04:58 PM
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you're just as happy when the thunderstorms come.
I've had DirecTV for the past 5 years and Dish should be no different during thunderstorms. I've rarely lost SD service and HD usually only goes out for 5-10 minutes at a time. I watch everything time delayed so I don't really notice the outages.

By the way, someone sent me a PM asking about Dish fees and phone/internet service. This is how I responded in case anyone else is interested:

Dish has several packages starting at $65 per month for 190 channels that they call Top 120. The Everything package is $140 for 330 channels and there are several options in between. You can see the channels on their website.

I got the Top 120 promo for $50 per month with a 3 year price guarantee in return for a 2 year commitment. The other packages were also available for $20 off the regular price. DVR service is $15 and second TV is $7. Taxes bring the monthly to just under $80. No deposits and free installation. No other charges for HD and whole home. They are sending me a $25 gift card for signing up for auto pay. I have the movie package (HBO, Max, Showtime, Starz and Epix) free for 3 months. Netflix is free for a year. The Hopper 3 DVR is amazing. I can record 16 shows at once - assuming there is ever that many good shows on at the same time. It has Bluetooth for my headphones and it links up to my tablet so I can bring prerecorded shows out of the house.

Internet is Comcast. I hate them but they have the best internet service. $40 per month for 75 Mbps (usually runs closer to 90). Cell phone is Tracfone at about $6 per month. Home phone is Ooma at $4 per month.

Dish has a Refer a Friend program were you and I each get $50 off - $5 per month off the bill for 10 months. If you are interested in doing this, send me your email address via PM.
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  #26  
Old 02-20-2016, 07:16 PM
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Just get the best deal you can for now - Comcast, Dish, Brighthouse, etc will all be obsolete in a couple of years from now, when you will be able to get anything you want over the internet. For me, it's the $19.95 Comcast internet deal with a Roku and Fire TV streaming boxes. More stuff than I can watch in a day. Put up an antenna and get all the local networks from Orlando. I don't know why anybody pays these guys for internet and TV. All you need is a good internet connection, a couple of streaming boxes, and an antenna. Save your money for better things.
  #27  
Old 02-20-2016, 08:32 PM
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[QUOTE=UpNorth;1188502]Just get the best deal you can for now - Comcast, Dish, Brighthouse, etc will all be obsolete in a couple of years from now, when you will be able to get anything you want over the internet. For me, it's the $19.95 Comcast internet deal with a Roku and Fire TV streaming boxes. More stuff than I can watch in a day. Put up an antenna and get all the local networks from Orlando. I don't know why anybody pays these guys for internet and TV. All you need is a good internet connection, a couple of streaming boxes, and an antenna. Save your money for better things.[/

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  #28  
Old 02-22-2016, 06:51 AM
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Default I am overall very happy with Comcast

I had used DirectTV for many years, and was generally happy with the service, but not happy seeing my rates go up and up to over $120, and this was while I was in my two year contract stage. I called them several times to try and get the rate reduced, but they said there was nothing they could do. Of course, once I did cancel, they tried to talk me out of it, and I got at least 20 calls subsequently trying to get me to switch back in spite of my asking them to not keep calling me.

I am now paying around $100 on a two year contract for at least as many channels I was getting before on two TVs, plus HBO which I didn't ask for but was part of their package, plus very high speed internet, which I really like as I am doing more streaming now and do a lot on the Internet with all our devices and PCs. Their Blast high speed internet is rated at 75MBps but it is more often closer to 90, like one of the other posts indicated. I do provide my own modem, which I recommend. I did have one outage where they could not fix it, and said it must be my modem, but I just waited overnight and the next day it was fine, so not a modem problem. They had installed their rental modem, as I wanted to add the phone service, but was not getting anywhere close to the 75 MBps speed (was more like 25), so I switched to my own modem and all was fine with the speed, and I save the modem rental fee.

I really like the bundled price, high speed internet, access to all the channels I need, plus their apps which allow you to watch channels and recordings remotely. We go away in the summer, so I can now access these through my Apple TV. I also have the voice search capability on the main TV which is a really nice feature. No more trying to remember or look up the channel numbers.

If you would like to see it all working for yourself, please PM me.
  #29  
Old 02-22-2016, 06:56 AM
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Originally Posted by TonyC View Post
I had used DirectTV for many years, and was generally happy with the service, but not happy seeing my rates go up and up to over $120, and this was while I was in my two year contract stage. I called them several times to try and get the rate reduced, but they said there was nothing they could do. Of course, once I did cancel, they tried to talk me out of it, and I got at least 20 calls subsequently trying to get me to switch back in spite of my asking them to not keep calling me.

I am now paying around $100 on a two year contract for at least as many channels I was getting before on two TVs, plus HBO which I didn't ask for but was part of their package, plus very high speed internet, which I really like as I am doing more streaming now and do a lot on the Internet with all our devices and PCs. Their Blast high speed internet is rated at 75MBps but it is more often closer to 90, like one of the other posts indicated. I do provide my own modem, which I recommend. I did have one outage where they could not fix it, and said it must be my modem, but I just waited overnight and the next day it was fine, so not a modem problem. They had installed their rental modem, as I wanted to add the phone service, but was not getting anywhere close to the 75 MBps speed (was more like 25), so I switched to my own modem and all was fine with the speed, and I save the modem rental fee.

I really like the bundled price, high speed internet, access to all the channels I need, plus their apps which allow you to watch channels and recordings remotely. We go away in the summer, so I can now access these through my Apple TV. I also have the voice search capability on the main TV which is a really nice feature. No more trying to remember or look up the channel numbers.

If you would like to see it all working for yourself, please PM me.
  #30  
Old 02-22-2016, 07:07 AM
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I've had Comcast for the past 6 years. We feel that their service had greatly improved. We had Direct TV previous to that and had an incident with them that eventually cost me $275.00. Yes, I walked away from the contract after two days of a Direct TV upgrade to HD. Both of days were weekend days when I couldn't get anyone to discuss my serious problem. I paid them and tell the story to anyone who'd listen. We'll never see them again in my home. They got nasty. Go with Comcast you'll really enjoy their true On Demand feature. We currently have Comcast's triple play. TV, Internet and phone.
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