[weaverk65]

I was at the Tuscany Day Spa at Sumter Landing this morning ... a long awaited visit! I was brought via elevator to the 2nd floor for the services when I arrived.

The setting was very serene, calming music, fragrances, etc., and my treatment was wonderful, but when I left the ladies locker room and headed back to the elevator to leave, I was re-directed by one of the employees down the stairs on the outside of the bldg in the back.

Fire truck outside, Firemen throughout ... spa employees apologizing for the inconvenience. At first I thought wow, what good timing that I was able to finish my treatment, but when I mentioned that I had not heard any alarms, I was told by an employee that the sound is turned off for the 2nd floor - that it was actually very loud on floor 1.

The more I thought about this, the more upset I became since I was basically on my own in the sauna and locker room for a while after my treatment was done.

Anyone else see a problem with this?

[rubicon]

Beside Toscany's customers neitht eh fire dept nor the insurance company are going to be too keene about that information

[Parker]

Worth a mention to the fire department. We've all heard and read the horrible headlines of those caught in fires unnecessarily. You don't want to be the one thinking 'If only I'd said something'. If everything is in fact okay, then you did nothing wrong. Win, win.

[Schaumburger]

Originally Posted by Parker

Worth a mention to the fire department. We've all heard and read the horrible headlines of those caught in fires unnecessarily. You don't want to be the one thinking 'If only I'd said something'. If everything is in fact okay, then you did nothing wrong. Win, win.

I agree with Parker about contacting the fire department, and I would also send an e-mail/letter to the owner of Tuscany. I have been to Tuscany a few times while visiting TV, and I plan on going back to Tuscany during my upcoming visit to TV, and this kind of news is not welcome to me. If you do decide to contact the fire department and/or the owner of Tuscany, please post on TOTV what answer(s) you receive.

[robertj1954]

It is a violation of the state fire code to turn off any part of a fire alarm inside a commercial business. The law requires an annual inspection of the fire alarm. The fire inspector would not be happy with the business. It is also a severe liability to the business to allow such gross negligence.

[graciegirl]

Here is my view. Was it a fire alarm or were they there for something else like illness or personal injury??????.Fire trucks come for medical reasons only here as well as fire.

People who don't know are constantly telling me things that are not correct around these parts.

We do RUMORS here better than any place I have EVER lived.

I could be wrong. I often am.

[missypie]

Once again, good point Grace.

[bimmertl]

The reason the fire dept was there is not relevant. Most likely the alarm would have gone off prior to the fire department even arriving.

The fire alarm in the building was going off and wasn't able to be heard on the second floor since it was shut off. It could have gone off accidentally and been a false alarm. The point is, if it was a real emergency, those on the second floor may not have been aware of the emergency. Every second counts in such an emergency, especially for senior citizens.

[Golfingnut]

Originally Posted by graciegirl

Here is my view. Was it a fire alarm or were they there for something else like illness or personal injury??????.Fire trucks come for medical reasons only here as well as fire.

People who don't know are constantly telling me things that are not correct around these parts.

We do RUMORS here better than any place I have EVER lived.

I could be wrong. I often am.

Ya got to admit, it is easier to complain than look for the reason why.

[rubicon]

Perhaps i am wrong but the OP never said anything about a fire and frankly only said that a fire truck and fire employees at the Spa and when she asked if an alarm went off the spa employee alerted her to the fact that it was turned off which in turn surprised the OP. some of you are reading too much into this thread. I said on post two neither the fired dept/inspectorn nor the insurance company would be please. Cut the OP some slack

[BettyCrocked]

Originally Posted by rubicon

Perhaps i am wrong but the OP never said anything about a fire and frankly only said that a fire truck and fire employees at the Spa and when she asked if an alarm went off the spa employee alerted her to the fact that it was turned off which in turn surprised the OP. some of you are reading too much into this thread. I said on post two neither the fired dept/inspectorn nor the insurance company would be please. Cut the OP some slack

Ditto. Doesn't make a hill of beans why they were called. They are breaking the law and putting people in danger.

[graciegirl]

I misunderstood completely. I didn't get that ANYONE heard an alarm. I was going by the fact that the elevator didn't work and that the people on the second floor were asked to use the fire escape which could have happened for other reasons, such as a break in the electricity or someone collapsed in the elevator.

If the fire alarm was going off on the first floor and I was told it was turned off on the second, I wouldn't post here, I would bring it to the attention of the proper authorities. The OP was outside? It wasn't clear to me that she HEARD the fire alarm.

[57ChevyFI]

It is my understanding that ONE ALARM sounding should activate all alarms in the building. I would think that is a violation with the fire code. They may be loud and noisy when they go off when nobody is really in need of an emergency-but would you want to be that ONE person trapped upstairs with no notification of an emergency downstairs? I wouldn't and I think it should be addressed with the fire department and the owner- how else would you know that the owner addressed the problem? Better to be safe for all of us who support our local stores!

[DougB]

Ok, I know I am going to upset a few, but I do not see this as a problem. It is not like the OP was in a 20 story building and no way to notify her to evacuate. Apparently They had a plan in place to notify customers. They were personally there to escort the OP out. My work place has fire alarms throughout the building and occasionally our system goes out, but we have a plan with walkie talkies and contacts through out the building to notify everyone in case of emergency. I would hope this business knowing their alarm was out on the second floor also had a plan. Apparently, they did.

P.S. Maybe the fire dept was made aware earlier. We always call them if ours goes out.

[spk7951]

Originally Posted by DougB

Ok, I know I am going to upset a few, but I do not see this as a problem. It is not like the OP was in a 20 story building and no way to notify her to evacuate. Apparently They had a plan in place to notify customers. They were personally there to escort the OP out. My work place has fire alarms throughout the building and occasionally our system goes out, but we have a plan with walkie talkies and contacts through out the building to notify everyone in case of emergency. I would hope this business knowing their alarm was out on the second floor also had a plan. Apparently, they did.

P.S. Maybe the fire dept was made aware earlier. We always call them if ours goes out.

Well it is a problem. Whether it is a 20 story or 2 story the alarms are meant as an immediate notification of a possible emergency and a need to evacuate. Many companies have evacuation monitors whose responsibility is to make sure everyone gets out of the building, in an emergency, AFTER an audible alarm has been sounded.