HD refuses to hook up  new fridge to water line HD refuses to hook up new fridge to water line - Page 3 - Talk of The Villages Florida

HD refuses to hook up new fridge to water line

Closed Thread
Thread Tools
  #31  
Old 12-16-2020, 09:12 AM
justjim justjim is offline
Sage
Join Date: Feb 2012
Location: Illinois, Tennesee, Florida, Village of Caroline, Sanibel, LaBelle
Posts: 6,135
Thanks: 60
Thanked 1,765 Times in 747 Posts
Default

The push/pull type valves that are installed in the house in The Villages should be eliminated by code in new construction. Problem solved in the long run for the most part. What’s next? When you buy a new washer the delivery won’t include hooking up the washer hoses. Next they will leave the appliance on the front yard because they would be liable if they ruin your hardwood floors. Customer service is just about non-existent. The stores should include in their price whatever it takes to make the appliance useable or let you know upfront that you have to hire an additional person to finish the job. There are aged widows and widowers who can’t do these so called simple jobs.
__________________
Most people are as happy as they make up their mind to be. Abraham Lincoln
  #32  
Old 12-16-2020, 09:39 AM
Mustagotlost Mustagotlost is offline
Junior Member
Join Date: May 2020
Posts: 28
Thanks: 2
Thanked 6 Times in 6 Posts
Default

We bought a new refrigerator from Lowe’s. The sales people told us to replace the push/pull valve.
  #33  
Old 12-16-2020, 09:44 AM
DLJ1657 DLJ1657 is offline
Member
Join Date: Dec 2013
Posts: 38
Thanks: 94
Thanked 14 Times in 9 Posts
Default

Quote:
Originally Posted by dbcolli View Post
I was caught off guard when the installers said they are not allowed to hook up the existing water line to the fridge. The flex line is connected to a push pull valve that is recessed in the wall. I hooked it up as soon as the left and it works fine. I was talking to a friend and he had the same thing happen and had to have a plumber install a new valve/tubing.
Have there been Issues with the tubing/valve. My home was built in 2004.
I know my toilets have the same valves and connected tubing
We purchased new appliances from HD in 2017; our home was built in 2005. When ordering in the store they quizzed us about the existing valve and said it had to be upgraded before they would install the new refrigerator because (I don’t think) these push-pull valves are up to code today. At the moment I can’t recall if we had the plumber come and replace the same day, but earlier, than delivery or if we just ordered the new parts with the refrigerator and the delivery guys took care of it when they installed the refrigerator, but I know it had to be done. As we do improvements, we are working to upgrade all of the push-pull valves in the house.
  #34  
Old 12-16-2020, 09:46 AM
oneclickplus's Avatar
oneclickplus oneclickplus is offline
Senior Member
Join Date: May 2018
Posts: 419
Thanks: 16
Thanked 746 Times in 276 Posts
Default

Quote:
Originally Posted by tophcfa View Post
Once they touch it they own it and would be responsible for any leaks that could possibly occur.
Correct! It's a liability issue (even if the HD employee doesn't acknowledge that). HD will not take responsibility for water connections and possible leaks.
  #35  
Old 12-16-2020, 09:50 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 17,518
Thanks: 3,069
Thanked 16,698 Times in 6,602 Posts
Default

Quote:
Originally Posted by Catalina36 View Post
I am new to the V. The second picture I am thinking is the push and pull valve?? If that is correct. Is the valve threaded on to the pipe? Did not know that was a push pull valve. The round knob looks like a turn valve. I will look at replacing this valve myself. Thanks for the info.
The plastic push-puil valves do not turn. You pull it out to close and push it in to open. I don't see any reason to replace one valve unless you replace all of them. You probably have about 10 push-pull valves in your house.
  #36  
Old 12-16-2020, 09:54 AM
Chellybean Chellybean is offline
Veteran member
Join Date: Mar 2014
Posts: 638
Thanks: 318
Thanked 314 Times in 107 Posts
Default

Quote:
Originally Posted by robtheplumber View Post
Hello..

I am a licensed plumber..

Home depot are using delivery or handyman ect to bring your fridge..

They are correct to not be installing any "potable" water valves in your household..

At least in canada(where i reside) its illegal for anyone other then a licensed plumber to work on potable water..this is your drinking water and you could potentially be poisined with using the wrong materials by some cowboy who has not been properly trained..
Thanks
I respect that you are a licensed plumber!
However there is a prevision in the code that allows any plug in appliance that doesn't fall under the code which su*ks. Trust me it is a addendum, the big box stores has taken the position not to take the liability.
  #37  
Old 12-16-2020, 10:05 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 17,518
Thanks: 3,069
Thanked 16,698 Times in 6,602 Posts
Default

Quote:
Originally Posted by jbrown132 View Post
Strange. I bought a refrigerator up north from Home Depot and they completely installed it. Maybe it’s State by State or the manager of your store just does not want to take the responsibility. Do you know if the people who came to install it were Home Depot employees or were they third party subcontractors? That could be the case.
Home Depot doesn't have any employees who install appliances. They hire contractors who are not licensed plumbers. But, I think they should connect the water line to the refrigerator as part of the installation, otherwise they haven't installed the appliance. If they are concerned about liability, then they should hire licensed plumbers. If they are concerned about the plastic push-pull valves, then they should bring a metal valve to replace the plastic valve. A metal valve only costs a few dollars. I wouldn't buy a refrigerator from someone who is not prepared to install it.
  #38  
Old 12-16-2020, 10:09 AM
Chellybean Chellybean is offline
Veteran member
Join Date: Mar 2014
Posts: 638
Thanks: 318
Thanked 314 Times in 107 Posts
Default

You do not need a licensed plumber!
I believe this is a unfair ruling by DBPR and Legislation to licensed contractors

see attachment's
Attached Files
File Type: pdf apliance declarationds_2012-079.pdf (189.2 KB, 68 views)
File Type: pdf appliance repairds_2013-004.pdf (128.4 KB, 150 views)

Last edited by Chellybean; 12-16-2020 at 10:15 AM.
  #39  
Old 12-16-2020, 10:13 AM
retiredguy123 retiredguy123 is offline
Sage
Join Date: Feb 2016
Posts: 17,518
Thanks: 3,069
Thanked 16,698 Times in 6,602 Posts
Default

I think the plastic push-pull valve issue is somewhat overblown. Most houses in The Villages have about 10 of these valves. Yes, they are cheap, flimsy valves, but I have not heard of many serious water leaks caused by the valves. You can spend hundreds of dollars replacing them, but I don't think many people are concerned enough to do that. And, any valve you install could also cause a water leak.
  #40  
Old 12-16-2020, 10:15 AM
dadoiron dadoiron is offline
Senior Member
Join Date: Feb 2015
Posts: 154
Thanks: 6
Thanked 39 Times in 29 Posts
Default Glad we are NOT in Canada, aka: NOT a licensed plumberd

Quote:
Originally Posted by robtheplumber View Post
Hello..

I am a licensed plumber..

Home depot are using delivery or handyman ect to bring your fridge..

They are correct to not be installing any "potable" water valves in your household..

At least in canada(where i reside) its illegal for anyone other then a licensed plumber to work on potable water..this is your drinking water and you could potentially be poisined with using the wrong materials by some cowboy who has not been properly trained..
Thanks
Been doing my own plumbing for 30+ years with no issues.

Just follow the plumbing books or online tutorials and you'll be fine.

You'ld have to be really daft to poison yourself.
  #41  
Old 12-16-2020, 10:20 AM
Chellybean Chellybean is offline
Veteran member
Join Date: Mar 2014
Posts: 638
Thanks: 318
Thanked 314 Times in 107 Posts
Default

Quote:
Originally Posted by dadoiron View Post
Been doing my own plumbing for 30+ years with no issues.

Just follow the plumbing books or online tutorials and you'll be fine.

You'ld have to be really daft to poison yourself.
BE careful in Florida my friend it is a whole different world with DBPR and insurance companies. If you have a water leak and your insurance company finds out a hook up was done by a unlicensed contractor they use that as grounds to screw with your settlement, JFYI.
  #42  
Old 12-16-2020, 10:34 AM
SunnyTodayFL SunnyTodayFL is offline
Junior Member
Join Date: Feb 2018
Posts: 1
Thanks: 2
Thanked 0 Times in 0 Posts
Default Hooking up water lines

In 2013 I was told that this is a Code violation issue. ‘Appliance delivery people’ (I just made up that term, but you know what I mean) are not permitted to connect equipment to “plumbing” (and if a Building Permit is required for a summer kitchen or remodeling, all such ‘plumbing’ is supposed to be done by a licensed plumber and is subject to inspection). I am not sure if it is a County Code issue or State. But, as people mentioned above, you don’t really need to hire a licensed plumber to finish installing a dishwasher/fridge if you or someone you know is handy (or you hire an independent ‘handyman’ that is willing to do it).
  #43  
Old 12-16-2020, 10:37 AM
Chellybean Chellybean is offline
Veteran member
Join Date: Mar 2014
Posts: 638
Thanks: 318
Thanked 314 Times in 107 Posts
Default

Quote:
Originally Posted by SunnyTodayFL View Post
In 2013 I was told that this is a Code violation issue. ‘Appliance delivery people’ (I just made up that term, but you know what I mean) are not permitted to connect equipment to “plumbing” (and if a Building Permit is required for a summer kitchen or remodeling, all such ‘plumbing’ is supposed to be done by a licensed plumber and is subject to inspection). I am not sure if it is a County Code issue or State. But, as people mentioned above, you don’t really need to hire a licensed plumber to finish installing a dishwasher/fridge if you or someone you know is handy (or you hire an independent ‘handyman’ that is willing to do it).
read the state law ruling above in pdf form and you have your answer!
  #44  
Old 12-16-2020, 11:01 AM
tophcfa's Avatar
tophcfa tophcfa is offline
Sage
Join Date: Feb 2015
Location: Wherever I happen to be.
Posts: 7,733
Thanks: 3,616
Thanked 11,266 Times in 3,581 Posts
Default

Quote:
Originally Posted by dadoiron View Post
Been doing my own plumbing for 30+ years with no issues.

Just follow the plumbing books or online tutorials and you'll be fine.

You'ld have to be really daft to poison yourself.
With PEX tubing, a crimping devise, shark bites, and just about any imaginable fitting readily available, just about anyone do their own plumbing these days.
  #45  
Old 12-16-2020, 12:46 PM
Pairadocs Pairadocs is offline
Soaring Eagle member
Join Date: Oct 2020
Location: Here, there, a lot of time in the Caribbean and keys, not much time spent in cold climates
Posts: 2,317
Thanks: 1,777
Thanked 2,078 Times in 893 Posts
Default

Quote:
Originally Posted by EdFNJ View Post
Well, except when you disconnect the old fridge.
An EXCELLENT, and very important point ! Bravo !
Closed Thread

Tags
line, connected, water, fridge, hook


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 09:12 PM.