[r_foye]

It was a resale but in reality the house is basically new barely lived in. My purpose in coming to TV next week was to change out some things in the house before we moved. So coming and staying in a hotel in the meantime doesn't do me much good since I have no house to work on. The problem lies entirely with the loan agent. I keep saying that the issue thats causing this delay didn't just appear yesterday, she had to know what was going on, she just closed her eyes and hoped things would work out. My agent sent a not so nice email to the banks VP last night and this morning he was called into Jennifer Parr's office to " talk" about it. So now the high muckity mucks at The Villages have become involved so maybe something will happen. It will all work out, it always does, but so much for the myth that everything runs smoothly when it comes to dealing with Citizens Bank.

[Ajack]

Wow, we close in 6 days. You are making me nervous.

[BlueHeronFan]

Watch for new loan officer position opening.

Just to make you feel not so alone in this. Our loan officer sent all our closing paperwork to my inlaws. Why is beyond me, as we told them repeatedly that we would be at the closing. They had to have UPS do an immediate pickup and a next day delivery, and we closed on time.

I have a feeling if they don't have all their ducks in a row, that they cross their hands and confuse one loan with another. Either way, she appologized and it worked out.

Other than that. Citizens has been a first class operation in my book.

[coach]

Please clarify so I get this straight. Is the house a resale listed by The Villages or is it listed by an MLS agent? Is your loan with Citizens Wholesale Mortgage Co.?

Thanks.

[r_foye]

Originally Posted by coach

Please clarify so I get this straight. Is the house a resale listed by The Villages or is it listed by an MLS agent? Is your loan with Citizens Wholesale Mortgage Co.?

Thanks.

It is a resale listed by The Villages and the loan is with Citizens Wholesale Mortgage...

[karenjrn]

Yes push them. I closed in September and my papers were very close to not getting done. They actually worked all weekend to get things in place. Citizens also apolagized and gave a small fee back. My question is why do you have to be present for closing? I bought a used home and I did not go to closing. It was much easier.

[GatorFan]

If Jennifer is involved you can be assured something will happen. She is Gary Morse's daughter and HEAD of sales.

Lean on them. They need to make this right and can. If nothing else Loan officers head should be on a tray. Being in the banking business; someone needs to make this right and take care of any unnecessary expense you have. I would also lean on the agent who sold you the home. Their commission being at stake can make things work also. Just my opinion.

[SALYBOW]

They told us that if for some reason they could not close on time they would put us up. Tell them "we will be there Tuesday, where will you be lodging us?
Does you realtor now this is going on. If not inform him/her? Ask what can be done. PUSH PUSH PUSH. Tell them you would hate to have them have to pay to fly you down again for the real closing. Look at your contract. It addresses what happens if the closing does not happen on the assigned day. Good Luck and don't let this turn you off. It is just a blip in the map to paradise.

[graciegirl]

Take a deep breath and maybe ask the sellers if you can get in and do some of the things you wanted to do, Paint? Hang curtains? Since it isn't a new house, maybe you can negotiate and probably the other folks have vacated.....just thinking how you can make this better. Hmmm since you dealt with people who break in I bet you know how. It is your house anyway....

In the end, it is will be o.k. It will be all settled in no time. I can see how you have had this all planned and it is a real BIG mess up. I agree with whoever said that THE BIG GUYS are involved now and everything is being done that can be done.

I feel bad that this is the beginning of your life here. Feel this hug.

[KathieI]

I don't believe you are allowed to "touch" anything in a house until it is closed and is yours.

I feel for you, r_foye, because I moved from CA also and the distance and time difference made the whole process even more frustrating. However, I was in contact with the underwriter directly once the mortgage agent turned over the paperwork to her and it made everything much more efficient. I closed via mail and it went very smoothly, even giving a key to a friend of mine who lives in TV so he could go in and inspect on closing day.

BTW, I JUST found out, and maybe I'm wrong, but Citizens Wholesale Mortgage is not connected with Citizens Bank... is this true, does anyone know???

Good Luck and you'll forget all of this once you're here with us enjoying this beautiful place.