[Laker14]

Originally Posted by retiredguy123

I would file a warranty claim before tinkering with the inside of the TV.

Excellent advice. Fortunately I didn't break anything taking the back off, and I didn't touch anything.

[Ecuadog]

Almost 7 years ago, a lightning ground strike got my big TV. I called Showtime TV Service in Belleview. Two gentlemen came to the house, tested the TV and gave me the bad news. Have to order part and install, about $400 total. The TV was new enough. Should I? Shouldn't I? I went for it.

Six days later, they came back and fixed it. Prompt, polite... nice people. It still works. Since then, I also put in a coaxial surge protector on the cable.

Showtime Repairs website click here.

[retiredguy123]

Originally Posted by Mrprez

If you paid with a credit card see if the card issuer provides additional coverage.

I think most credit cards have eliminated the extra warranty benefit. Do you know of one that still offers it?

[Mrprez]

Originally Posted by retiredguy123

I think most credit cards have eliminated the extra warranty benefit. Do you know of one that still offers it?

No, but I haven’t looked for a new credit card lately. Here you go:

12 Best Credit Cards for Extended Warranty Coverage [2022]

[airdote22]

Gizmo's on 441 will charge $40 to check it out. Parts are extra.

[Nucky]

I wish you well with the outcome of this situation. I had a policy thru Duke Electric that I thought would cover me for exactly the same situation as you have. My appliance that was zapped by a lightning strike was an LG Stove. Unfortunately, the policy only covered appliances with motors in them. I had to upgrade to the next policy to be covered for everything.

The lightning struck a Palm Tree and the shrapnel did a whole lot of exterior damage. Thankfully we are okay and that's all I really care about.

I hope you post the end result of your repair caper. It is very interesting that Samsung would take care of anything when its reputation is the exact opposite. I wish you well.

[Byte1]

A house two houses away was struck and had some fire damage to the attic area. My TV was taken out as well as a brand new DVD player and my computer internet adapter. The TV was still covered by the manufacture's warranty, just a little less than the year covered. I contacted the TV man. and they sent someone locally out with a replacement power board for my TV. It took longer to remove all the screws on the back panel than it did to fix the TV. It was free due to the warranty. My home owners insurance had a thousand buck deductible, and when I called the electric company because I had the whole home surge protector, they told me that it wasn't covered. Only motor powered electronics was covered in the home.

[Mrprez]

Originally Posted by Nucky

I wish you well with the outcome of this situation. I had a policy thru Duke Electric that I thought would cover me for exactly the same situation as you have. My appliance that was zapped by a lightning strike was an LG Stove. Unfortunately, the policy only covered appliances with motors in them. I had to upgrade to the next policy to be covered for everything.

The lightning struck a Palm Tree and the shrapnel did a whole lot of exterior damage. Thankfully we are okay and that's all I really care about.

I hope you post the end result of your repair caper. It is very interesting that Samsung would take care of anything when its reputation is the exact opposite. I wish you well.

Any pictures of the aftermath? That sounds really bad, especially with all the palm trees around here.

[davem4616]

bummer....sounds like you didn't have a surge protector between the TV and the wall

the good news is the price of the mega size televisions have come down

[Laker14]

Originally Posted by davem4616

bummer....sounds like you didn't have a surge protector between the TV and the wall

the good news is the price of the mega size televisions have come down

No,I didn't have a surge protector at the receptacle, just the "whole house" surge protector supplied by SECO.

I feel fortunate that I didn't lose my fridge, washer, dryer, and oven. Are the individual surge protectors effective?

[retiredguy123]

Originally Posted by Laker14

No,I didn't have a surge protector at the receptacle, just the "whole house" surge protector supplied by SECO.

I feel fortunate that I didn't lose my fridge, washer, dryer, and oven. Are the individual surge protectors effective?

Yes, they are actually more effective than the whole house surge protector. In my opinion, the whole house protector is a waste of money. In fact, if the lightning came in from the other side of the house (not through your power panel), then it completely bypassed the whole house protector. When buying an individual protector, make sure that it is an actual surge protector and not just a multiple outlet device.

[Topspinmo]

I would be surprised if manufacture would replace TV knocked out by lightning? I bet there fine print somewhere in the warranty?

[Topspinmo]

Originally Posted by Laker14

No,I didn't have a surge protector at the receptacle, just the "whole house" surge protector supplied by SECO.

I feel fortunate that I didn't lose my fridge, washer, dryer, and oven. Are the individual surge protectors effective?

Why wouldn’t SECO pay for it if there surge protection didn’t stop surge? Otherwise why have and pay for the protection if it don’t protect nothing?

[Decadeofdave]

My neighbor had a new smart tv go blank after 1.5 years.
He learned on YouTube how to trouble shoot and replace the LED's. Total cost $8.00. Took about 6 hours to r&r LED's.

[retiredguy123]

Originally Posted by Topspinmo

I would be surprised if manufacture would replace TV knocked out by lightning? I bet there fine print somewhere in the warranty?

The OP already said that Samsung will repair it (Post No. 15). With no physical damage, I don't think have any choice.