[Michael G.]

The last people I sign on with came every 6 months @ $240 per year with some kind of parts warranty.

Then I got a notice they raise the yearly fee to $300 per year.

Reason for their price increase, my unit was getting older.

I gave them the boot.

[Stu from NYC]

This thread reminded me to put another pm with Munns on the books. Thanks

[MartinSE]

We used Munns for the first two years here. This year we switched to Sunshine Air Conditioning.

Both were very professional, courteous, and patience with my hovering.

However, Sunshine did a LOT of cleaning and checking of things Munns did not do. They were MUCH more thorough and seemed to be more detail focused.

$99/yr for maintenance and they have a "plan" also for those that prefer a contract. The plan does include discounts on parts, etc. if you need it. The technician, Shawn, was very polite in making the "offers" to upgrade to a plan, etc. And I felt no pressure to sign up.

Very happy, I plan on using them again next year.

[retiredguy123]

Originally Posted by MartinSE

We used Munns for the first two years here. This year we switched to Sunshine Air Conditioning.

Both were very professional, courteous, and patience with my hovering.

However, Sunshine did a LOT of cleaning and checking of things Munns did not do. They were MUCH more thorough and seemed to be more detail focused.

$99/yr for maintenance and they have a "plan" also for those that prefer a contract. The plan does include discounts on parts, etc. if you need it. The technician, Shawn, was very polite in making the "offers" to upgrade to a plan, etc. And I felt no pressure to sign up.

Very happy, I plan on using them again next year.

The problem with a service plan is that, when your AC fails in mid-July, are they going to come to your house immediately? I don't have a plan, but when my AC failed last summer on a Saturday, I was able on get it fixed the same day. I like being able to call any company that is available. Most companies will tell you that they provide priority service to their plan customers, but none of them will guarantee it.

[Stu from NYC]

Originally Posted by retiredguy123

The problem with a service plan is that, when your AC fails in mid-July, are they going to come to your house immediately? I don't have a plan, but when my AC failed last summer on a Saturday, I was able on get it fixed the same day. I like being able to call any company that is available. Most companies will tell you that they provide priority service to their plan customers, but none of them will guarantee it.

So far we have not had a problem (knock wood) but Munns claim we would get priority service. Hopefully will never need to find out.

I will say that when we had a similar pm in Va the hvac company would come out same day or next day.

[Topspinmo]

Originally Posted by Michael G.

Is it good to have the system checked every 6 months or every year?

Right up there with cleaning out underneath and cooling fins/fan of refrigerator. Now that what should be doing every 6 months

[Stu from NYC]

Originally Posted by Topspinmo

Right up there with cleaning out underneath and cooling fins/fan of refrigerator. Now that what should be doing every 6 months

But almost nobody does that

[shut the front door]

Used them once. Then Chuck Farrell told me how much I overpaid. Never used them again.

[thevillages2013]

Originally Posted by retiredguy123

I never have mine checked. I flush out the condensate drain line or add some vinegar every 3 months to prevent it from clogging. Change the filter every 3-6 months, depending on how dirty it is. I check the outside unit for dirt or debris near the coils. During a hot day in the summer, I will inspect the suction line (the pipe near the outside unit with black insulation) to see if it is cold and sweating. If it is, you know that the compressor is working. Occasionally, inspect the evaporator coil (the inside unit) for any dirt or rust. I don't think there is anything else that a technician can do to prevent your system from failing. But, if you are going to hire an HVAC company to do periodic maintenance, you still need to maintain the condensate drain more often than every 6 to 12 months. It is a common reason for an AC failure. Also, I would insist that the technician test the electronic float valve in the evaporator drain pan.

Listen to 1,2,3. He is smarter than you. Go ahead and spend your money for a security blanket if you want but the smart move is saving your money for when you actually have a problem

[EdFNJ]

Originally Posted by ThirdOfFive

Agree with the long lead times. But isn't that a positive? If they were a shoddy service you could probably get someone out in the afternoon if you called them in the morning.

I think they do have an "emergency" service also.

Likely, but they could also be very short on employees and put major installs and emergency repairs as priority.

[JudyLife]

I have Munns once a year for service to my AC/heating & find them reliable & fair priced. They put a new AC unit in my villa in 2019.

[spofford]

Have used Munns for 15 plus years with bi annual service contract. When repair needed have had good luck with them showing up promptly and repair done professionally.

[sktb888]

Originally Posted by Michael G.

Anyone here deal with Munn's for repair or a system checkup on your heat pump heating/AC unit.

My system needs a annual tune up and I never dealt with them before.

Cheers!

Munn's is excellent!

[Remembergoldenrule]

We had great experience with them on two different homes.

[Villages Kahuna]

Used ‘em twice a year for 16 years. Great service, fair prices.