[will1546]

Call warranty dept.

[jbrown132]

Originally Posted by Jayhawk

What makes you think this? The Villages didn't MAKE the windows.

Yes, but they certainly know what their buying. Replaced mine with Anderson 10 years ago. Still going going strong and still look like new. You get what you pay for.

[Pedrocarrasco01@yahoo.com]

Originally Posted by EileenK

We found that TV makes a pretty poor house. The sliders were the cheapest, thinest doors I’ve ever seen and didn’t block out outside noise (as sales rep and builder told us they would). On washing the shower the first time, I discovered the floor wasn’t tile at all! The garage doors...why
not put in vinyl or wood so they don’t get so hot? Oh, because they have someone to sell you insulation. They don’t even give you a light in the ceiling fans. What does that cost, $10? Found the whole house and TV in general to be smoke and mirrors.

Regarding the garage door, it has to be aluminum because of the code it cannot be wood (too heavy) or vinyl (expands and shrinks) also have to have inside braces for hurricane protection, the sliders and windows you are correct, they are “builders grade” which are compliant but cheap, all builders do this, unless you are contracting your own and specifying what quality and brands you want. As the light on the ceiling fan, well a lot of people don’t want them, and the ceiling fan is also “builders grade”

[Stu from NYC]

Originally Posted by Pedrocarrasco01@yahoo.com

Regarding the garage door, it has to be aluminum because of the code it cannot be wood (too heavy) or vinyl (expands and shrinks) also have to have inside braces for hurricane protection, the sliders and windows you are correct, they are “builders grade” which are compliant but cheap, all builders do this, unless you are contracting your own and specifying what quality and brands you want. As the light on the ceiling fan, well a lot of people don’t want them, and the ceiling fan is also “builders grade”

Rather surprised that our bedroom fans didnt come with light kits. Purchased 3 light kits at big box stores and had handyman put them in. Total was just over $ 100 for all 3 including installation.

[Travelhunter]

Originally Posted by Jayhawk

What makes you think this? The Villages didn't MAKE the windows.

I’ll let you know as I’m trying to find out what brand, a copy of the full warranty and the warranty for the repair

[Travelhunter]

Originally Posted by nick demis

Do you have the ability to spec out the windows you want if you are having a house built by TV?

I had the house built. There were no options for upgraded windows

[Travelhunter]

Originally Posted by Kristine B

I had the same experience at about the same time. I had several windows replaced and did have to pay the installation fee. No problems since.

That’s good to know. I am asking for the warranty for the windows as well as the warranty for the repair

[Travelhunter]

Originally Posted by will1546

Call warranty dept.

I did they gave me the phone number for T&D

[Travelhunter]

Originally Posted by jbrown132

Yes, but they certainly know what their buying. Replaced mine with Anderson 10 years ago. Still going going strong and still look like new. You get what you pay for.

I had Anderson in my last house. No issues
Im wondering if this will be a recurring problem with these windows

[Travelhunter]

Originally Posted by Stu from NYC

Rather surprised that our bedroom fans didnt come with light kits. Purchased 3 light kits at big box stores and had handyman put them in. Total was just over $ 100 for all 3 including installation.

Also the house did not come with rain gutters. Big surprise after the first heavy rain

[Medopark1]

We have had a very bad experience with T&D window to the point where they will not replace them over the first 75.00 then 150.00 wish i knew of company that would replace the window under so called warranty other than T&D

[Mike Shebel]

That is exactly what we had to pay.

[Gunny2403]

Originally Posted by Travelhunter

I noticed water in between the double glass panes on my windows. I was surprised this happened as the windows are approximately 2 and 1/2 years old.
The warranty department referred me to T&D who explained that the windows were under warranty. The warranty covered the glass which I would not be charged for however the labor to install the windows would be $150 !
Has anyone else had windows that failed this early?
Any experience with a replacement window installer? If these fail this early perhaps a replacement window with a better warranty makes more sense

Typically seal failure (what you have) is covered for a long period of time. However, labor is rarely part of the warranty after one year. The $150 charge after such a short period is a shame. The labor "COST" is closer to $50. The manufacturer would typically just provide a new sash to the dealer/builder at no charge. Then, the laborer would take the old sash out and replace it with the new one. My guys would take about 5 minutes to do this. A "better" window would not matter, this is all about the builder making money on a service that a reputable guy would do at COST. (I owned a window company for 32 years)

[davem4616]

about 3 years into our home we noticed moisture inside one of the small 'arch' windows situated over a larger window...called warranty...told to call the original installer...paid the installation price, replacement window was 'no charge'.

it took about 5 weeks for them to replace the window...

[EviesGP]

I have a small glass-enclosed lanai(2nd owner), and the windows on the west-facing side are showing stress cracks?! I didn't seem them on inspection(purchased 1 1/2yrs ago), as they originated in and around the seals. They're now starting to spread out. The label on the windows reads..."Removable panel SHALL be removed when wind speeds exceed 75mph." Not sure if this was caused by Irma, as I don't think we have experienced any gusts that great? Regardless, I'm not sure if these are covered under warranty or not? Hopefully, they can be replaced with something stronger that can withstand gusts?