[themarinos]

Originally Posted by retiredguy123

Best Buy or Lowes. Home Depot is not as friendly to deal with.

I wouldn't limit my choice to LG. I really don't think that the brand matters that much. Make sure that the brand you buy has local warranty repair technicians available. I think that Whirlpool and GE both do.

Don't get LG unless you get a extended ], MFG Warranty or one from the Place of Purchase ie: Lowe's, Best Buy or Home Depot because others might have an issue

[Scorpyo]

Try Costco on-line. They have a large selection from which to choose.
They install the new one, take away the old one and add an extra year to the warranty, giving you 2 years. They also offer an addition 3 years priced reasonably.

That being said, if you have a little DIY in you, you can remove the agitator or impeller (either of which your washer has). One plastic cap and one screw. Once removed look and see if there's anything there that doesn't belong, like a coin, or in my case, a little metal button. If you have something there that may be the problem and removing it may solve the problem. If there's nothing there I'd recommend buying a new unit as you could wind up replacing the stator, rotor, gearcase/transmission and maybe even the tub. Been there, done that. Mine was under warranty (the 2nd Costco year) so they replaced everything - 4 visits. Long story but the apprentice repairman messed up the repair (stator and rotor) so it went from a slight grinding noise, to an overwhelming grinding noise (stator) to a loud base drumming noise during the spin cycle which was the tub. Another stator and tub finally corrected the subsequent issues. 9 months later it's still quiet as a mouse. I'm convinced the metal button was causing the initial grinding noise but they wanted to replace other parts. Who was I to object?

[DAVES]

Originally Posted by JMintzer

I find Jewelry stops that grinding noise...

Oh, settle down! I do plenty of laundry! I do all of my own, plus the towels. It's the least I can do (and never let it be said I didn't do the least I could do!)

I'm no longer allowed to do her laundry, ever since the the "great sweater shrinking incident" of 2004...

My advice, put new jeans in with the whites on the first load and you will never do laundry again.

Truth we were married for years. I thought I was getting away with something and convinced her I do not know how to run was. She told me she does not know how to run a lawn mower. I had some surgery. Go figure she started the mower and did a good job on the lawn. After the stitches were out, she no longer knew how to run the lawnmower.

REALITY-you are dueling with a professional-way out of your competitive level.

[DAVES]

Originally Posted by retiredguy123

When I bought a washer and dryer from Home Depot, I had to sign an orange sheet that said I had to identify any cosmetic defects immediately upon delivery, or they would not replace them. The washer and dryer were delivered about 8 PM, after dark, and luckily, I used a flashlight to see that the washer had a dent on the front. The delivery people actually wanted to install the dryer and take back the washer. I refused to accept either of them, and got a refund the next day. I went to Lowes and bought another washer and dryer, and their policy was that I had 30 days to identify defects and get a return. Also, they also were able to schedule a daytime delivery, which Home Depot would not do. That was about 5 years ago, so I don't know if the Home Depot policy has changed.

You were dealing with a transport company, a trucker. That paper they asked, demanded, you sign is called a bill of lading. When you sign a clean bill of lading you are saying all is fine. Dishonorable-sometimes. But, it can be on the other side as well.
People damage the product and CLAIM it arrived that way. Explaining not defending anyone.

[DAVES]

Originally Posted by lawgolfer

10 years is the useful life of a washer/dryer.

For appliances, I am a fan of following the recommendations of Consumer Reports.

We used CR's test results and recommendations to buy the cheapest LG high efficiency top loader washer and matching dryer. We wanted a top loader washer as the laundry room is narrow and we didn't want to bend over pull the wet laundry out of a front loader. The dryer is, of course, a front loader, but by the time the clothes are dry, they are much lighter.

We could not be happier with this combination and were surprised at the performance of the top loader washing machine. The purchase was made at Lowe's. Their delivery service was fine. One hint--make certain the delivery persons place the dryer door so it opens on the side next to the washer. Ours didn't do so and I had to stop them as they were leaving to come back and reverse the door.

There are front loader and top loader washing machines and dryers. As no one has a basement; I so miss mine, storage is limited. In our laundry room, I put in a storage rack. Thus, we have top loaders. A front loader, not sure if we even have room to open the door in any case it would be limited space.

[retiredguy123]

Originally Posted by DAVES

You were dealing with a transport company, a trucker. That paper they asked, demanded, you sign is called a bill of lading. When you sign a clean bill of lading you are saying all is fine. Dishonorable-sometimes. But, it can be on the other side as well.
People damage the product and CLAIM it arrived that way. Explaining not defending anyone.

Thanks. I agree. But my point is that Lowes didn't require the form, they agreed to only deliver the appliance during the day, and they gave me 30 days to return the appliance if I noticed a defect. That was a way better deal than Home Depot offered. In checking the Lowes current website, they now require the appliance to be returned within 3 days. But, that is plenty of time to notice a cosmetic defect. For Home Depot to expect a customer to fully inspect a product for defects and accept it immediately when it is delivered in the dark, is unacceptable. I bought the appliances in the Home Depot retail store, not from a trucking company.

[Carole clausen]

I bought a GE washer and it has been a wonderful machine. Did not replace dryer as I have finally come to grips in my old age that I don’t need matching appliances.