[rn1tv]

I agree with Trudy M. We ordered a 9.5 foot Christmas tree in December 2014. We were able to track it all the way to the Orlando-Ocala transport and, during that trip, it "disappeared." I was told I had to wait 14 days from them to look into the missing tree. After 2 weeks, it was still missing, and the vendor replaced it (I think they were reimbursed by FedEx). Sadly, our tree arrived after Christmas. Do you think there may be an employee who has a new tree...maybe, maybe not. FedEx said it may have "fallen off the truck"....mighty big box to simply fall off the truck....

[Cisco Kid]

UPS stills owes me a Fly pole

[Lovey2]

Originally Posted by Topspinmo

IMO when you pay for service it should refundable in not completed. Naturally the contractor said no one was home. That's get out of jail free cause they know it's hard to prove.
I would be ****ed also if I paid extra for faster delivery. Usually they are under so much pressure in day with probably too many deliveries is why they throw and run. At least ups will ring the door bell. But, they are running for the next delivery and gone by the time I get to the door. Not delivery guy fault iIMO but company management over stocking truck routes. IMO they need to reduce management and have more driver's and sorter that actually keep the company going IMO.

HA...nothing we haven't thought and said to management. Less chiefs, more indians...we knew how to actually DO the job, not plot our efficiencies...ha! AND, it is usually easy to get a refund, just ask. I did it all day long, we were told to. But the point is: they wanted their package...they were willing to spend the $$, so that's little consolation when the job gets botched. I'm not gonna say there aren't mistakes or overlooks or down right screw-ups, but thankfully those were few and far between. Unfortunately, that's what the injured party remembers, as would I.

[Lovey2]

Originally Posted by rn1tv

I agree with Trudy M. We ordered a 9.5 foot Christmas tree in December 2014. We were able to track it all the way to the Orlando-Ocala transport and, during that trip, it "disappeared." I was told I had to wait 14 days from them to look into the missing tree. After 2 weeks, it was still missing, and the vendor replaced it (I think they were reimbursed by FedEx). Sadly, our tree arrived after Christmas. Do you think there may be an employee who has a new tree...maybe, maybe not. FedEx said it may have "fallen off the truck"....mighty big box to simply fall off the truck....

Imagine saying that to a customer? NEVER!! How stupid!! And I fervently hope if someone is stealing they are fired. That's one offense you only got one shot at. A theft, and you're out. So sorry, what a day for a screw-up...Christmas. Both my husband and I worked many a Christmas day. I had no children, so volunteered, so my co-workers could stay home with theirs. We went in and went thru every package to get anything that remotely resembled a present or was perishable out to the customers, regardless if it was due yet or not.

[BobnBev]

When FED-EX and UPS merge, will they be called FED-UP?