[OrangeBlossomBaby]

Originally Posted by New Englander

If you have 200 on Quantum is it fast enough to stream? Do you like it or wish you had taken the faster speed at quantum?

50 is enough to stream, even if you're sharing with other devices in your house. We had 100mbps for two years with Xfinity here, and they bumped us a few months ago up to 200mbps (no extra charge). We were only able to get 109 speed max on our modem/router combo. But then the router crapped the bed and I replaced it. We're now at around 198mbps.

But yeah 200 is more than enough. If you aren't gaming, or doing things like autocad or other graphics-heavy activities, then get the best deal, either 100 or 200. We'd actually have to pay extra to go back to 100 intentionally so we'll keep our 200 at $50/month.

[Nucky]

Quantum took about $50 dollars and said they service our new address across Route 44. After a month and a half of NOTHING from a communication Company, I decided to call and find out what was going on. They couldn't find our new address. I got a refund and stuck with Xfinity. I can't believe this. What the hell is going on? Is it only me? I really don't need the exercise of going through this garbage on a regular basis.

Can't a company just deliver on the promises they make? I'm sick of them all. I guess I'm Sticking to Comcrap. In all fairness, they have been good to me for the last several years. I'm just waiting for the inevitable from them. Whatever!

[Pairadocs]

Originally Posted by Nucky

Quantum took about $50 dollars and said they service our new address across Route 44. After a month and a half of NOTHING from a communication Company, I decided to call and find out what was going on. They couldn't find our new address. I got a refund and stuck with Xfinity. I can't believe this. What the hell is going on? Is it only me? I really don't need the exercise of going through this garbage on a regular basis.

Can't a company just deliver on the promises they make? I'm sick of them all. I guess I'm Sticking to Comcrap. In all fairness, they have been good to me for the last several years. I'm just waiting for the inevitable from them. Whatever!

Am at the same point. Honestly either do not understand "streaming", the concept yes, the actual process to switch, no. Have comcast, started at about $99 a mo. years ago, never had any kind of service problem except many years ago during the "big one" the hurricane around 2004 maybe. But, the monthly bill has of course doubled. Hubby has no interest in these things (TV providers, options, etc.) but we have two newish ( 1 yr old Samsung, and a Vizio 5 mos.) "smart" TV's and I was interested in exploring dropping cable. Heard these ads about only $40 a month, some less, for all the channels you could want including local ones, etc. etc. But (pardon my ignorance of this subject) seemed to me that price would be misleading as internet would surely be required also ? Right ? So I call Comcast, bill now up to $188 a mo. with over $20 in "fees" (???) of every kind. So I asked about taking only the internet service. They told me that my internet ONLY would cost $92 a MONTH, plus, "fees". They could not give me any information on the additional "fees", said it "depends on too many factors" (exact words !) and I then asked for a FEW examples of what kinds of "factors" determine the "fees", and was told (I know, unbelievable but true) by the person "it's just TOO COMPLICATED to answer your question with any accuracy" ! ! So I said, would you tell me what an "average" amount of "fees" would be in this area of Florida, should I figure somewhere in the $10 range ? $20 range ? and once again, they just do not have any average figures. I know this is NOT possible, they do have a "rough" idea of what the fees come to in a particular zip code of Florida. So, again since I am very ignorant of the subject, to use "apps" on the smart TV, do you also have to take internet service from Comcast ? Are there other companies ? I known some neighbors (Lake Sumter area) used to get their internet service from Embarq (?) but have no idea if that service is still in business. So, how does one "cut the cord" to Comcast, and then go about getting a new internet service and use the "smart" TV ? Seems if one could get an internet company for $45-$50 a month, and then can get the same 200 plus channels as Comcast (we have no special channels like HBO, Show Time, etc.) for another $45-$50, we'd be cutting our bill by approximately $100 ? But, how to accomplish ?

[OrangeBlossomBaby]

Originally Posted by Nucky

Quantum took about $50 dollars and said they service our new address across Route 44. After a month and a half of NOTHING from a communication Company, I decided to call and find out what was going on. They couldn't find our new address. I got a refund and stuck with Xfinity. I can't believe this. What the hell is going on? Is it only me? I really don't need the exercise of going through this garbage on a regular basis.

Can't a company just deliver on the promises they make? I'm sick of them all. I guess I'm Sticking to Comcrap. In all fairness, they have been good to me for the last several years. I'm just waiting for the inevitable from them. Whatever!

They'll raise your price every year, or two years, when your "agreement" is up. Mark your calendar, and set aside around an hour for just around a month before that agreement end date. Call them on the phone. Push all the buttons to get to a live someone. OR go to the Xfinity store and have them do it for you.

What your goal is: you want the current special for new customers. It is $50/month. It's always $50/month. Unless you qualify to pay less because your income is super low, it'll be $50/month for new customers.

Tell them that you are willing to switch to another provider, but that you'd rather stick with Xfinity. And that if you have to, you're happy to let them put you through the hoops in cancelling your service, then signing back up as a new customer - at that $50 rate.

OR - they could just honor that rate for the next agreement period, and save everyone the trouble. Be understanding with them, and TRY to be patient with them. But it will take around an hour. One hour of frustration and hating your life, for a year of excellent internet service at only $50/month.

[OrangeBlossomBaby]

Originally Posted by Pairadocs

Am at the same point. Honestly either do not understand "streaming", the concept yes, the actual process to switch, no. Have comcast, started at about $99 a mo. years ago, never had any kind of service problem except many years ago during the "big one" the hurricane around 2004 maybe. But, the monthly bill has of course doubled. Hubby has no interest in these things (TV providers, options, etc.) but we have two newish ( 1 yr old Samsung, and a Vizio 5 mos.) "smart" TV's and I was interested in exploring dropping cable. Heard these ads about only $40 a month, some less, for all the channels you could want including local ones, etc. etc. But (pardon my ignorance of this subject) seemed to me that price would be misleading as internet would surely be required also ? Right ? So I call Comcast, bill now up to $188 a mo. with over $20 in "fees" (???) of every kind. So I asked about taking only the internet service. They told me that my internet ONLY would cost $92 a MONTH, plus, "fees". They could not give me any information on the additional "fees", said it "depends on too many factors" (exact words !) and I then asked for a FEW examples of what kinds of "factors" determine the "fees", and was told (I know, unbelievable but true) by the person "it's just TOO COMPLICATED to answer your question with any accuracy" ! ! So I said, would you tell me what an "average" amount of "fees" would be in this area of Florida, should I figure somewhere in the $10 range ? $20 range ? and once again, they just do not have any average figures. I know this is NOT possible, they do have a "rough" idea of what the fees come to in a particular zip code of Florida. So, again since I am very ignorant of the subject, to use "apps" on the smart TV, do you also have to take internet service from Comcast ? Are there other companies ? I known some neighbors (Lake Sumter area) used to get their internet service from Embarq (?) but have no idea if that service is still in business. So, how does one "cut the cord" to Comcast, and then go about getting a new internet service and use the "smart" TV ? Seems if one could get an internet company for $45-$50 a month, and then can get the same 200 plus channels as Comcast (we have no special channels like HBO, Show Time, etc.) for another $45-$50, we'd be cutting our bill by approximately $100 ? But, how to accomplish ?

I went through the same confusions for MONTHS before we moved in, trying to figure out how it all worked. So here's the deal:

Get Xfinity internet service - no phone, no TV channels, for $50/month. That's the "new customer special" price, good for a year. You never ask them to tell you the best rate. You tell THEM the best rate, and instruct them (politely) to honor it. The only way you can find out what the rate is, is to plug in the address of a vacant home in your immediate neighborhood when you go on their website. Never plug in your own address, it will only give you the rates they want you to pay, as an existing customer.

You want a house that doesn't have any internet service - thus - a vacant home. The current special will be $50/month for wifi only, NOT including a modem/gateway. You want to bring your own modem (MUCH MUCH cheaper to buy your own). No fees. it's just $50 a month, period. If you do autopay out of your checking account they'll give you $5 discount to only $45 a month.

THEN - sign up for whatever TV service suits your needs. We use YouTubeTV, and we've added Netflix and Amazon Prime Video. So for us it's $70 for YouTube, plus $7 for Netflix, and Amazon Prime Video comes with our Amazon Prime subscription at no extra cost, but the prime subscription is $119/year, so call it $10/month.

So - 50, plus 70, plus 7, plus 10 = $137/month for all the channels we want, plus premium channels, and a kajillion free channels that come with just having a Roku stick like All James Bond, All the Time, and RetroTV where we can watch 6 hours of Bewitched and then 6 hours of Beverly Hillbillies if we're in the mood.

another option would be Sling TV, they have a couple of different plans to accommodate different needs.

But you'll need 1) internet service, 2) a device that allows you to access television stations using that internet service, and 3) a service that provides you with the group of channels you're interested in watching on a regular basis.

For me it was xfinity, roku, youtubeTV and Netflix. For someone else it might be Sling Orange plus HBO and HULU.

[Byte1]

Quantum Fiber apparently bought Centurylink. I have been paying a permanent $65 per month for 940MBPS fiber download for a couple of years and have yet to EVER had that speed promised. At first, I was able to get about 500-600MBps sometimes, but lately it has been less than 200. I complained to them and they told me that it was not their problem but my router. It isn't. Their router that they provided FREE, did not read the back of the house or the kitchen so I purchased a better one with external antennas. I was in Walmart on Rt466 and there was a Rep from Quantum that told me that they were part of Lumens, a big company. He offered me 200 for $30 and 940 for $70 and told me that I would be contacted eventually anyway since they were taking over Centurylink. He said that if I transferred over now that they would do all the work of contacting and transferring my internet over from Centurylink. He agreed with me that if my TV streaming and PC internet usage is working with 200 that I should be fine with their $30/200MBps package. He said that I could use my router but they would provide the fiber to Cat5 modem free. I am converting over to Quantum 200MBs since I do not have any confidence that anyone can truly provide 940MBs. I can run three TVs streaming and two desktop computers on the 200MBs easily. If I was able to get a stronger 5G signal in my home, I would probably think about going with a 5G hotspot. I set up someone else's home with a temp 5G network, streaming TV and laptops until they could get their internet installed and it works great. I just used their cell phone as a 5G hotspot.

[Pinball wizard]

Originally Posted by Byte1

Quantum Fiber apparently bought Centurylink. I have been paying a permanent $65 per month for 940MBPS fiber download for a couple of years and have yet to EVER had that speed promised. At first, I was able to get about 500-600MBps sometimes, but lately it has been less than 200. I complained to them and they told me that it was not their problem but my router. It isn't. Their router that they provided FREE, did not read the back of the house or the kitchen so I purchased a better one with external antennas. I was in Walmart on Rt466 and there was a Rep from Quantum that told me that they were part of Lumens, a big company. He offered me 200 for $30 and 940 for $70 and told me that I would be contacted eventually anyway since they were taking over Centurylink. He said that if I transferred over now that they would do all the work of contacting and transferring my internet over from Centurylink. He agreed with me that if my TV streaming and PC internet usage is working with 200 that I should be fine with their $30/200MBps package. He said that I could use my router but they would provide the fiber to Cat5 modem free. I am converting over to Quantum 200MBs since I do not have any confidence that anyone can truly provide 940MBs. I can run three TVs streaming and two desktop computers on the 200MBs easily. If I was able to get a stronger 5G signal in my home, I would probably think about going with a 5G hotspot. I set up someone else's home with a temp 5G network, streaming TV and laptops until they could get their internet installed and it works great. I just used their cell phone as a 5G hotspot.

Quantum can absolutely give you ~1Gbps. I know several people who have it at that speed. I have their 200Mbps service and it's quite good.

[New Englander]

I have Hulu + Live for a few days now and don't think I'll renew when my month is up. It's $70 plus tax. Any suggestions for streaming? I'm not going back to cable.

[Keefelane66]

Originally Posted by New Englander

I have Hulu + Live for a few days now and don't think I'll renew when my month is up. It's $70 plus tax. Any suggestions for streaming? I'm not going back to cable.

Google IPTV thru Google many options available sports, entertainment, locals priced around $20 monthly or annual subscription $150 annually, unfortunately no DVR capability. We’ve been using it for over 5 years. PM me for more info.