[getdul981]

If you don't get any satisfaction from the installer, I believe you can remove the bolt holding the two ends in the center and then remove the plastic sleeve from the belts. This might let the belt ends fall down under the seat whenever you raise it, but they will be flexible that way.

[Tom Hannon]

Originally Posted by MrsJMo

I called Triple A Golf Carts out of Summerfield to install retractable seat belts in my golf cart. He came to my work to install the seat belts. When he was finished I asked to to give me a 5 minutes to finish up helping my customer and he said he couldn't wait. I paid him in cash and he left. When I went out to see the seat belts...only one side of each belt is retractable. They are installed on a bar and the outside belt is retractable and and the one that you click the belt into sticks out 11-12 inches and is encased in a hard plastic sleeve. The bar is also crooked...not straight... This is not what I wanted...I wanted all belts to retract so they would be out of the way. I called him immediately...we had 3 phone chats that evening on what I wanted to do...he finally said he would take them out. This was on Wed 10/23. I can't even count the number of phone calls I have made with no return calls to set this up. He finally said on Friday that he would be out on Monday (10/28) to take the seat belts out and refund $85 of my $125. Well I called 3 times today to see what was going to happen and ...no return phone calls...seat belts are still installed in my golf cart. On my last voice mail I left him...I said if I did not hear from him by 6:00 this evening I was going to "Talk of The Villages". These seat belts are not what I had understood them to be and contacted him as soon as I was finished with work...2 hours after they were installed. Tomorrow will be 1 week and I still can't get any satisfaction. I am beginning to think I am dealing with not a reputable company.

Of course there are two sides to every story but if you complaints are legit, I'd continue to advertise your unhappiness on TOTV. It is a definite tool to spread the word. I am looking into seatbelts myself. Triple A will be taken off my list. What bothers me is, this guy couldn't wait a few minutes for you to inspect the job. You were foolish to pay him until you saw it. I sure as he'll wouldn't have. And if he couldn't wait, then he could remove them.

[MrsJMo]

Yes...there are 2 sides to every story...however...this is Thursday and still no reply. I finally took the plastic sleeves off...it took some doing because the nut and bolt was not easy to get to. With the sleeves on you had to maneuver the belts up out of the way (and since it was hard plastic it was difficult...they didn't bend) to raise the seat up to put gas in the cart and then try to get them out of the way to lower the seat.
This could have been all resolved if I had gotten a phone....anyway I am done and have seats belts I hopefully will like.

[RayMan]

I have the same.... Just keep them buckled up, and that will keep them out of the way

[ouatiny]

why are you complain to us we didn't do anything call the Better Business Bureau file a complaint to seniors vs crime maybe adopt a policy of not paying for something you don't look at first. ? check the want adds maybe someone is selling common sense good luck

[CFrance]

Originally Posted by ouatiny

why are you complain to us we didn't do anything call the Better Business Bureau file a complaint to seniors vs crime maybe adopt a policy of not paying for something you don't look at first. ? check the want adds maybe someone is selling common sense good luck

Quatiny, I see you are new to TOTV. Welcome to the forum. This isn't one of those forums where people blast the heck out of each other. We are polite and do not make personal attacks or snide remarks such as looking in the want ads for common sense... or else we hear from the Admin or the Mod.

We are allowed to express our opinions and talk about things we may not be happy with, such as how seatbelts were installed in the golf cart. Maybe someone else will not use that company because of the OP's concerns. It makes the forum a good source of information for all.

And companies DO monitor this forum to judge how their customer service is going.

[Golfingnut]

The pictures look like a fine job. $125. Seems more than fare for that set up. He came to your location, furnished the material and did the labor for a buck and a quarter.