Lexus Dealers and Service Lexus Dealers and Service - Page 3 - Talk of The Villages Florida

Lexus Dealers and Service

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  #31  
Old 11-29-2020, 08:14 AM
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Originally Posted by Northerner52 View Post
Wesley Chapel has free pick up and loaners for service. Frequently advertise in the Daily Sun. Very reliable cars. Has LS's and SC's
I've worked with many Lexus dealers over the years and while most have been really good, none have matched the quality of service that we've found from Wesley Chapel. They service The Villages like they service within their normal 20-mile radius. Even for an oil change they told us they'd come get our car, provide us with a loaner and return our car the same day. I'm super high on WC.
  #32  
Old 11-29-2020, 08:17 AM
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Originally Posted by capecodder1 View Post
I am considering a Lexus for my next vehicle, but closest dealer is Orlando. Is that correct ? And how are current Lexus owners getting their vehicle serviced ? Seems like a long way to go for an oil change and routine maintenance.
I purchased my Lexus at Winter Park dealer 6 yrs ago. After initial free oil changes at the dealer, all subsequent standard maintenance was at the Leesburg Toyota dealer. Toyota can handle standard Lexus maintenance but not warranty issues. Warranty issues are only performed at Lexus dealerships.
  #33  
Old 11-29-2020, 08:20 AM
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I am considering a Lexus for my next vehicle, but closest dealer is Orlando. Is that correct ? And how are current Lexus owners getting their vehicle serviced ? Seems like a long way to go for an oil change and routine maintenance.
What will you be trading
I am selling and need a good car.
  #34  
Old 11-29-2020, 08:28 AM
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I have an older RX and I bring it to Phillips Toyota in Leesburg. Most of the parts are identical to Toyotas.

As far as the closest dealer. As the crow flies, Lexus of Orlando is 45 miles from my house, Lexus of Winter Park is 46 miles and Lexus of Wesley Chapel is 56 miles. In actual driving miles, Orlando is 54, Winter park 63 and Wesley Chapel 55.

Wesley Chapel maybe easiest to get to and may be closer depending on where you live in The Villages. I didn't look for the drive times, but they're easy enough to find on google.
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  #35  
Old 11-29-2020, 08:36 AM
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Originally Posted by Girlcopper View Post
Well, if youre not firm on a Lexus, look at Lincolns. Gorgeous cars and they pick up your car when it needs servicing and give you a loaner. Cant get better service than that and has many other conveniences
BMW from Ocala provides excellent service. They pickup, provide a loaner and return your car cleaned inside and out. Great service we are planning on buying a new BMW next year.
  #36  
Old 11-29-2020, 08:53 AM
Kathryn Putt Kathryn Putt is offline
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I have been very pleased with Lexus of Orlando.
  #37  
Old 11-29-2020, 09:22 AM
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I live in the Villages and have had the facility in Orlando pick up and service my Lexus. They did great work!
  #38  
Old 11-29-2020, 09:41 AM
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Originally Posted by vintageogauge View Post
I've bought ore leased a lot of new cars, just about one of everything and the only time I ever went back to the dealership was for a warranty repair or recall. Everything else i would have taken care of by local mechanics. Living down here now I would not buy a Lexus or Mercedes because of the distance for warranty work.
>

Mercedes of Gainesville comes and picks up my car, even for oil changes, and leaves me a loaner to drive until they return mine.
  #39  
Old 11-29-2020, 10:13 AM
Marty94 Marty94 is offline
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I had a recall item (cracked dash) that came up on my car. The service rep I had been using for several years at Lexus in Orlando took pictures and said as soon as the part came in he would schedule me in. I checked back frequently and was told it was on backorder. After 6 months had gone by with the same response, I asked to speak with a manager and was told the recall date had passed by and I would now have to pay for it. The dash was $1200. The dealership refused to cover the cost even though I had contacted them well within the recall period. They also informed me that they had fired my service rep and so it was now my word against theirs. I took my car to Wesley Chapel. They contacted Lexus headquarters and were able to cover most of the cost. I still had to pay a little, but at least they tried their best. Orlando never did this and I’ll never go back.

I take my car to Sumter Tire for minor maintenance. They do a great job. Sometimes I take it to Phillips Toyota and they are also very honest and reasonable. I also have a Toyota Avalon. It’s an amazing car with as many bells and whistles as the Lexus ES for considerably less. Phillips Toyota doesn’t have the luxury food court that Wesley offers and they don’t have loaner cars, but I’m retired... I can bring a book or play on my phone. I’d buy from them or Wesley without hesitation. They don’t pressure you and both are very easy to work with.
  #40  
Old 11-29-2020, 10:15 AM
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Go to Tim at Lexus Wesley chapel. They come and pik up ur car for service and give you a loaner.
  #41  
Old 11-29-2020, 10:40 AM
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Schedule it at Orlando. Their waiting area is extremely nice and comfortable. They are very fast. Also, if you walk from there to the nearby Chick-fil-a, by the time you walk, eat, walk back...everything is done. And, if gives some exercise and the time passes quickly.
  #42  
Old 11-29-2020, 10:48 AM
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Originally Posted by Rhonda West View Post
If you buy a NEW car or a CERTIFIED PRE-OWNED car at Lexus of Wesley Chapel you get FREE oil changes and tire rotation for LIFE. You schedule it, they come to The Villages and get your car, leave you a loaner and then do the reverse when your car is finished. No matter what you have done there, they always offer to wash your car before you leave. I recently purchased windshield wipers there, had them put them on for me AND they washed the car!!!!

You can also choose to take the car in yourself and they will give you a loaner to go shopping or such. You can also choose to sit in the very lovely waiting room and watch one of the 4 oversized televisions, have a barista drink, a breakfast item, a bakery item, a soda or ALL of it FREE while you wait! Wesley Chapel is BEYOND WONDERFUL! I purchased a 5 year old, certified pre-owned, RX 350 from them and I receive ALL of the services I have told you about! AND the deal I got on car itself was incredible. If I ever am in the market for another car it WILL be purchased there!

If you are looking for a pre-owned be sure to ask for Charles Calise. He will take good care of you!
Wow! I may just drive down there to enjoy the waiting room. But, there is no such thing as an oversized television.
  #43  
Old 11-29-2020, 11:00 AM
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I take my car to Toyota in Leesburg for oil changes, tire rotation. For major services Lexus of Orlando.
  #44  
Old 11-29-2020, 11:33 AM
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Default Try a Genesis!

We had a lexus - actually 5 over the years, but only one in TV. Went to both Orlando and Wesley Chapel. Now we have 2 Genesis and love them. Maintenance in Leesburg or Ocala. Better bang for your buck!
  #45  
Old 11-29-2020, 11:46 AM
Ftallmadge Ftallmadge is offline
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Default Lexus to Avalon

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Originally Posted by Choro&Swing View Post
Perhaps consider a Toyota Avalon Hybrid, which received Consumer Reports #1 rating for large cars. I know several people who have switched from a Lexus to an Avalon and are very pleased, saying it is just as luxurious, a lot cheaper, and gets an average of 42 mpg, which is sort of like driving a golf cart.
2020 Toyota Avalon Reviews, Ratings, Prices - Consumer Reports 2021 Toyota Avalon Reviews, Ratings, Prices - Consumer Reports
I wanted Lexus also got the Avalon most comfortable car I have owned. It is built on a Lexus frame.
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