[memason]

The manager seems to be getting a bad rap here... How are you so sure the people that were talked to even told the manager of the issue???

I think this happens more than we know.... Think about it..you don't like the service, temperature, whatever... You ask your server to speak to the manager. The server already knows you are not happy and want to complain. What is their incentive to get the manager for you, so you can "maybe" complain about them...

Just my thoughts...Maybe your requests for the manager never reach them.

[Barefoot]

[quote=CFrance;782814]

Originally Posted by exmayor95

It's Florida, hot outside, cold inside. Everywhere you go.[/QUOTE

That's true. I have to take a sweater into grocery stores. It's hard to keep temperature properly controlled in large spaces, and people would be b****ing like crazy if it were too hot.

You can always add more clothes; you can only take so many off.

Last week we were at Bonefish. It was cool and most of us were wearing jackets. One of our group (in shorts and a sleeveless top) was perfectly comfortable. It must be hard to be a restaurant manager and defend the air conditioning system. CFrance is right .. you can always add more clothes. But you can only remove so many before the Vice Squad is called.

[redwitch]

Originally Posted by memason

Just my thoughts...Maybe your requests for the manager never reach them.

If the server never told the manager, it goes back to bad service and poor management -- staff should always tell a manager they are requested to talk to a customer. If a server is afraid to tell the manager, then the manager is not being a good manager and probably blaming staff for any and all complaints. True at restaurants, true at stores. No excuse.

[Bill32]

Just came from Tire Choice on 466, so cold inside I waited outside for the oil change...

[Bill32]

Asking a Sweetbay manager why he keeps the store so cold was told the food stays fresher longer

[Bill32]

By far the coldest establishment I've been in is Mid Florida Eye on 441-27. You could use a blanket in their office. I asked why and was told since they do eye operations there keeping it cold reduces germs??? I guess that makes sense ....

[graciegirl]

Originally Posted by Bill32

By far the coldest establishment I've been in is Mid Florida Eye on 441-27. You could use a blanket in their office. I asked why and was told since they do eye operations there keeping it cold reduces germs??? I guess that makes sense ....

Funny thing, I just went to Ocala Eye today and was SO cold and uncomfortable. Daughter Helene was with me and I kept offering for her to sit in the car with the windows down to wait for me.

It was CHILLY~

[Topspinmo]

Could it be the older we get the less circulation to our outer limbs. I know my feet feel cold more than the use to and I'm still young whippersnapper!

[Chazz]

Originally Posted by zcaveman

Never been to Mallory but it is a good idea to take a light jacket to any restaurant in TV or the surrounding area.

I have no idea why they want to keep the restaurants so cold!!!

Z

Perhaps to speed up the diners and turn over the tables quicker.

[MoeVonB61]

Mallory is an Outstanding CC with great food and excellent service. Losing 12 people will not even put a "dent" in their business....Management has to consider the entire dining room...."THE BENEFIT OF THE MANY FAR OUTWEIGH THE BENEFIT OF THE FEW" ...

[graciegirl]

Originally Posted by mrich61

Mallory is an Outstanding CC with great food and excellent service. Losing 12 people will not even put a "dent" in their business....Management has to consider the entire dining room...."THE BENEFIT OF THE MANY FAR OUTWEIGH THE BENEFIT OF THE FEW" ...

I think you have stated the reason quite clearly.

Our daughter Helene always takes a sweater or jacket wherever we go, and I always think (and sometimes say) It's so hot outside Honey. BUT when we arrive, I often envy her her wrap.

Even St. Timothy's is cold.

I have been VERY chilly at Oakwood, and particularly if you are under a vent.

So everyone is right and businesses must cater to the majority. And sometimes we even need more than a light wrap.

I have always had excellent service at Mallory and never had the opportunity to ask for anything from the manager. We go there as a group after golf on Wednesday a lot and they have a seven dollar lunch special that is always excellent and they seat our group, usually eight and we have no problems.

That does not mean that the OP and his group didn't have difficulty.