[Carla B]

Yes, never again! Last evening we attempted to eat there. There were only four in our party, none of us had ever been to O'Sheas. We didn't have to wait to be seated but we didn't see anything happening at several adjoining tables; no food deliveries, just customers with menus waiting to be served. So after some time, when our server did appear, we ordered our beverages and food all at once, in the hopes of speeding up the meal. The beverages and an appetizer came about 15 minutes later and, then, nothing. After an hour from the time of being seated plus a several minute struggle in the lobby to get the bill, we went to the grocery store, picked up meat and buns and grilled hamburgers at home in less time than we had sat waiting at O'Sheas.

Interestingly, others were leaving at the same time due to lack of service. And, yes, we did ask for the manager but he didn't appear.

[billethkid]

hopefully you all that had or will have a negative experience asked to talk to the manager or owner. If they are absentee owners they most likely have no idea unless they get feedback.

It is too easy to not be mediocre or bad in the food business.

btk

[BobAllen1290]

Originally Posted by southguy66

They have the best fish and chips too!

No..IMHO the best fish & chips are at Sea Critters Caf� on the Pass-A-Grille end of St. Pete Beach. Yeah..I know it's a bit of a ride, but they ARE good!

[Golfingnut]

was the beer cold?

[rubicon]

Our neighbor had dinner at O'Shea's when it first opened and e-mailed all the neighbors stating the place was premo. Guess first I impressions don't matter.

People here have been holding Toojay's up as being exemplar. Four of us went to their LSL location for breakfast after golf. There are clear signs of cracking occurring at that location

[keithwand]

We were there last night too.
Got our drinks pretty quickly.
Hamburgers finally arrived an hour after we ordered.
Another table of 4 arrived after us and got their burgers before we did. The kitchen lady said it was because they ordered rare and ours were medium.
HUH? And she was very rude.
The waitress Ariel did however not charge for our second round of drinks which was very nice.
Food was OK but we have no desire to go back and especially once others open in Brownwood.
BTW they were not very busy so no idea why food was taking so long to get to the tables.

[princesspat]

We had the same problem at O'Sheaslast night and paid for our drinks and left after 50 minutes of no food. The waitress said it was a computer problem. I felt badly for her since it seemed like a kitchen problem, but she never came around to tell us what was happening, no bread, no drink refills, etc. We ate there in July and it was really good, so very disappointed that we have to cross this off our list.

[Queen]

Originally Posted by Bill32

First time we went about 6 weeks ago my wife had the Shepherds Pie. It was almost all potato's with a 1/4 inch of unflavored chopped meat on the bottom. I also had the " tasteless" coleslaw and I forgot what I had with it but it wasn't remarkable. We will probably go again and try something else. It amazes me that no one in the kitchen tastes the food they're serving................

Agree.

[D&Lsunfun]

O' Shea's what a shame, great location and TV love to go out for any meal. they missed the boat with the chef (cook) and service. we went there to play trivia and have dinner,
(they since stopped the trivia games). each week the food was worse. also, our bill was wrong, and the server kept the change, I will decide the tip that should be left not the server. never again!

[nitehawk]

And another one bites the dust

[buzzy]

Went back to try the fish & chips, hoping it was not too greasy. Well, it wasn't, but the two pieces were overcooked and dry, instead. The good news is that the beer was really cold. Unfortunately the fries were cold too.

[OsheasMike]

As the General Manager of O'Shea's, let me start of by apologizing to the guests that had a bad experience on Wednesday night. We are definitely aware of our shortcomings on this particular evening. Not to make excuses, but to try to explain why such a night happened, I had 2 employees decide not to show up for work and one who came in sick that we sent home. Our policy is not to allow a sick employee to work and infect others, especially our guests. While it was noble for that employee not to call and try to come in, it did not leave us time to cover his shift. Myself and my other manager on duty tried to fill some of the positions, but that left other areas ignored. No excuses, we didn't perform. We are currently trying to replace the staff that decided not to come in and negatively affect the hard working ones that did, problem is, as many on this website noted, good employees are hard to find. Anyway, again I am personally sorry and anyone who had a bad experience please ask for me and I will do my best to make things right.

[TomOB]

My wife and I go there quite frequently. Love the staff and service. I've always had good food. It is not Vic's Embers...It is a sports bar and pub. You should expect pub food, not fine dining. I will continue going there.

[Bonny]

We go to O'Sheas quite often and really like it there. There are several things on the menu we like. The Rueben, haddock & burgers are 3 of my favorites. They also have a killer bread pudding !! Food prices are great as well as the drink prices. I'm sure they are working hard to get a reliable staff in place. Not always easy to do. They also have several nights of entertainment which is a nice plus.
We were there the other night and a couple had the prime rib and said it was delicious. It must have been because they ate it all. LOL
I hope everyone gives them another chance. It's nice to have lots of different restaurants to go to.
Hope everyone has an awesome day !

[Bogie Shooter]

Originally Posted by OsheasMike

As the General Manager of O'Shea's, let me start of by apologizing to the guests that had a bad experience on Wednesday night. We are definitely aware of our shortcomings on this particular evening. Not to make excuses, but to try to explain why such a night happened, I had 2 employees decide not to show up for work and one who came in sick that we sent home. Our policy is not to allow a sick employee to work and infect others, especially our guests. While it was noble for that employee not to call and try to come in, it did not leave us time to cover his shift. Myself and my other manager on duty tried to fill some of the positions, but that left other areas ignored. No excuses, we didn't perform. We are currently trying to replace the staff that decided not to come in and negatively affect the hard working ones that did, problem is, as many on this website noted, good employees are hard to find. Anyway, again I am personally sorry and anyone who had a bad experience please ask for me and I will do my best to make things right.

Mike, thanks for posting on TOTV.
It is discussed here ofter if one should bring to the attention of the manager on duty any perceived issues. In my opinion this should always be the case, others say, "I should not have to tell managment of problems......they should know".
I just don't see how you can fix something......if nobody tells you.
What's your opinion?