[billbob]

I too have had trouble with USPS. My difficulty is with People magazine which i have not received about 5 issues throughout the year. It seems somewhere along the way the magazine even though sent doesn't come to me. Each time I tell magazine company and they say it was sent. Somewhere along the line the magazine comes up missing. Lately, I have not had any problem with getting the weekly magazine, but it seems around Christmas the problem starts to develop. (I know they sometime have double issues, but I always do the crossword puzzle and some weeks the preceding week is not issue having answers)

[FredMitchell]

Privatizing USPS would take a Constitutional Amendment. If you don't remember what that hurdle is, review the US Constitution. You'll also see that the post office is a federal goventment institution. You might even have lived near a Post Road, e.g. US 1. Did you ever wonder how it got that name?

As to Amazon deliveries, if you are a Prime customer you can opt for Key (in-garage) deliveries. That is nice for several reasons. Mis-delivery is impossible. The package is not exposed to theft. It is not exposed to the weather, except from the truck to your garage door. You also will get a notice upon delivery. You could even install a camera in the garage if you are concerned about what happens while the door is open.

Yes, most garage doors in TV are made by Linear and the Chamberlain based MyQ won't work with them. They also probably are not wifi enabled. But there is an alternative. Check on Amazon to learn about Amazon Key. It is fairly simple to add wifi support to your garage door opener. You can even allow trusted friends or relatives (with smart phones) access, if you want to, without needing a standard remote control.

[Jerry F2]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

There is no such thing as a regular time in US Postal Mail delivery. It is one time a day depending on the how much volume of mail and packages that had to be sorted before the carrier can leave the station. The carriers we have in the Villages are contractors hired to just delivery a certain Postal Station. Totally different then, back home, where your letter carrier was a USPS Federal Employee. Your best move is to find out which Postal Office/ Station that your mail is coming from and contact that Postal Supervisor. Not the clerk at the window...the Postal Supervisor at that Station. Calling no, email no, physically go talk with your Postal Supervisor. Amazon has a contract with USPS to deliver many of their packages. Amazon will delivery large trucks of packages to local stations; after scanning them as delivered and USPS will bring them out that day or a later date. How do I know this? Thirty-year USPS retired postal employee who worked in all areas of operation. Sounds like you have an issue that should be corrected. Just have to make sure you are dealing with someone who can actually help solve it. That is the hard part...take care.

[westernrider75]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

When this happened to me I actually went to the Lady Lake Post Office in the morning and talked to the person there at the desk. She had me talk to the supervisor and since my mail people were actually in the building she went and got them. They told me my package was too large to fit in the box at our postal station so she would text me when she was there and I could come and pick it up or if that wouldn’t work she could drop it off. Not sure if she would have been so accommodating if I wasn’t at the post office but it all worked out.

I believe going to the post office may help you find your package.

[Cassieb]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

Now there is the possibility that someone else has the key to your box, if not, your mail is being stolen by a Postal Contract Carrier. You need to contact both the Postal Inspection Service and The OIG (office of inspector general). Dont bother with the local PO as they will not help you. I retired from the PO after 30 years of service, I worked several different positions both as a carrier and in management so I do know what is happening here.

[Rocksnap]

My first thought would be to visit your local postmaster general. Not quite sure what we all are going to do.

[nn0wheremann]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

File complaint with Postal inspector .

[jimbomaybe]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

Apparently no one

There is a section on this site pertaining to contractors. I suggest that the USPS is included, a place to collect any problems, making it harder to ignore , the squeaky wheel gets the grease, this would be a public service

[RoboVil]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

I fill out a complaint form online and select the option for the local post office to call me. The mail service in this area is not very good. I can tell you after filling out the complaint form that my service has improved greatly.

[asianthree]

TV mail is delivered by contractors, who apply for an area, sometimes for years. We have been in 4 villages, first 2 mail was consistent and not many problems.

The third house, had 3 contractors, and many times your mail/package was not in your box. If you went to inquire the response was if I have it it’s in your box. Most neighbors would just take the mail or package and drop off at the correct house. It was just easier. During Christmas large packages that didn’t fit in boxes were dropped off, with someone usually wearing a Santa hat. My guess looking to boost that holiday tip, for the not so great service the rest of the year.

Fourth village if the package doesn’t fit, one must drive to LadyLake to retrieve, with an exception if you know a large package is coming a card must be filled out (not a simple note) and package is held to be retrieved for a day or two.

Those villages who have great contractor are very lucky. Complainants go nowhere at the PO because they are not government employees. So OP if you have something important coming you can ask for a FedEx delivery with cost to you. Otherwise a PO Box is well worth the $$

[Jolson]

Try having things delivered to a locker.

[Kelevision]

The only issues I’ve ever had with packages not showing up was from Fed-ex. Twice. I’m not sure what Village you live in but in my Village facebook group the postal workers are in the group so you can ask them questions directly.

[Oneiric]

I think most of the posters here have had the same experience. I have twice. Probably stolen some where in the USPS system. No recourse. I just try to avoid receiving by USPS.

[Professor]

Originally Posted by RobbyHarris

This is now the 3rd time in the last 18 or so months when a USPS package was "allegedly" delivered to our mailbox and the package was not there. It obviously "arrived" because it was scanned in. I really don't want to get anyone in trouble but this is ridiculous.

Tracking for this package shows the message that my package was "left in/at mailbox at 1:39PM (yesterday)." but there was no key (or package) to retrieve it yesterday or today after today's mail was completed. Seller can't file a USPS claim because package shows delivered.

I know renting a PMB at a shipping store would likely resolve it but that too brings it's own issues and inconvenience and of course unnecessary cost.

This last loss cost me $150+ and one of the others was $75 and the third one the key spontaneously showed up 3 days after it was delivered. All the mail workers, when I can find them because they are never there at regular times, do is say if it was scanned it you should have it. LOL, thanks. I always leave a note that they obviously retrieved because the next day the note is gone but still no package.

Who is responible for the mail handlers?

I got a post office box to eliminate this sort of thing. While many of the contractors are good and honest, there are always a few bad apples that cause a lot of problems. Did this many years ago and have had no trouble. Only mail I get at our Village mailbox is junk mail.

[Carlsondm]

I share your frustration.
Delivery is not always to your home. It’s to the distribution room or the USPS in Lady Lake. With electronic tracking, the delivery information should be more specific. I found if something needs a signature, you are in trouble. Even though you are home, if you live a half mile off the mail route .. usps won’t deliver. Their discretion, but to be fair, I think it is The Villages rule. We are on the south side and may need to drive to Lady Lake to pick up our packages, often meds. They may leave a slip in your mailbox offering to redeliver, but if you are more than a half mile off of their route, it’s at their discretion. Crazy system.
I have also been given the wrong tracking number by the vendor. You see a package delivered, know where it is, but don’t get it brought to you and wonder why. It is not yours. I verify the tracking number now and don’t/can’t request a signature. I have talked to the staff and extremely young supervisors in Lady Lake and at our mail box by Linden. Failure to deliver meds and devices to the elderly should be taken more seriously. Several of my neighbors don’t drive.
I never have these problems in Michigan.