[DonnaNi4os]

Originally Posted by retiredguy123

If I needed a new HVAC system, I would buy a Carrier unit from Munn's, and not one of those fancy multi-speed compressor units. I don't think you would experience this situation. Even if a part was backordered, I think Munn's would exchange the part from another unit to get it fixed. Using a large company and standard equipment is the best way to prevent long outages.

I you read on you will see my long post regarding my experience using SunKool, having a contract with them, and having my Carrier unit, less than 5 years old go out…for weeks. You would think that using the installer would fix it in a speedy manner. Life as we knew it as changed.

[ithos]

For anything other than a compressor there should be a work around.

[DonnaNi4os]

Originally Posted by Robsillup

Try encouraging your AC company to replace the entire unit until the “supply chain issue” is resolved.

Oh believe me I tried that when mine was out. Try as I might, they refused to put in a new unit and mine was still under warranty for parts and labor.

[Stu from NYC]

Originally Posted by retiredguy123

It sounds like the OP has a Trane unit. I think The Villages has been installing Carrier units for many years in their new houses. That is good reason to replace any old HVAC unit with the standard Villages product, Carrier. I don't have anything against Trane, but I believe you will have better parts availability for repairs if you have a Carrier system.

Seems to be a new home though under warranty

[Michael G.]

Originally Posted by DonnaNi4os

For about a year and a half I complained that my thermostat’s set temperature was never achieved until late evening. I was told that I would never get it to the set temp in extreme heat….BS! So when my thermostat that was set at 74 slowly climbed from 76 to 82 I demanded a service call. .

I read not so long ago that when temps climb to 95 degrees outside, no A/C unit
will cool any house at 75 degrees, or 20 degrees cooler then the outside.
That is apparently the maximum cooling for any size unit.

Don't how true that is, maybe someone here can verify this.

[ronda]

Originally Posted by mrf0151

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Not sure what part it is and how complex the replacement is. But if It were me I would find out, and see about getting something on ebay, or even used and understand the difficulty of replacing the part. If something I felt comfortable doing, i'd replacie it myself, or getting someone to do it; at least as a temporary fix.

[mrf0151]

Originally Posted by Travelhunter123

I would call other large a/c contractors here, some of them may stock parts
You should ask the manufacturer, too take the part out of a new unit

Good ideas but have done all of that with no success.

[mrf0151]

Originally Posted by DonnaNi4os

I you read on you will see my long post regarding my experience using SunKool, having a contract with them, and having my Carrier unit, less than 5 years old go out…for weeks. You would think that using the installer would fix it in a speedy manner. Life as we knew it as changed.

So, with all that said, it appears that Carrier and Munns are not the answer.

[Tvflguy]

Originally Posted by mrf0151

Good ideas but have done all of that with no success.

I just happened upon this Thread. May I ask or confirm. You ARE in The Villages and the A/C system is one year old? Is your home new and one year old? What is the “part” that is faulty? Who is the company servicing the unit? I am probably missing something here…. I find it hard to comprehend an A/C outage this serious.
Update from me. I was sure it was ME, not understanding or missing something. The OP seemed to be quite vague on facts. I went back and read all the OPs posts. A lot does not make sense to me. I’m beginning to be a sceptic on this one…. If this happened to me all holy hell would break loose… would not rest until it’s corrected.

[EdFNJ]

Originally Posted by Tvflguy

I went back and read all the OPs posts. A lot does not make sense to me. I’m beginning to be a sceptic on this one…. If this happened to me all holy hell would break loose… would not rest until it’s corrected.

Agreed, and the strangest part (no pun intended) is s/he has yet to post the part and part number and model of system that is so hard to find after being asked about 8x in this topic seemingly avoiding everyone who MIGHT JUST POSSIBLY be able to help.

[JMintzer]

Originally Posted by EdFNJ

Agreed, and the strangest part (no pun intended) is s/he has yet to post the part and part number and model of system that is so hard to find after being asked about 8x in this topic seemingly avoiding everyone who MIGHT JUST POSSIBLY be able to help.

Could it be that they don't know the part number?

Maybe they were just told "we need a part that's on back order"...

[Tvflguy]

Originally Posted by JMintzer

Could it be that they don't know the part number?

Maybe they were just told "we need a part that's on back order"...

Sorry, any normal customer, IMO, would get the details, ask questions, and use that info to escalate. Something smells on this one, and not just the apparent sweat from the OP. I do hope that I’m wrong but (for most TOTVrs) wouldn’t YOU do everything and anything to rectify your A/C issue? Including reaching out here with specific details??? Would YOU endure one month of no A/C in the hottest weather here? Really…. Again I hope I’m wrong, but.

[mrf0151]

Originally Posted by Stu from NYC

Seems to be a new home though under warranty

No it is a one yr old ac system. Home built in 2005. Also, I am hearing Carrier is having same issues with parts on dual speed units. It is all about the computer boards. Much the same as the auto industry.

[Sandy and Ed]

Originally Posted by mrf0151

Our system is only a year old. Still under warranty for years to come. One sure does not expect something like this with a brand new system.

A considerate repair service might at least install a temporary fix (cannibalize another broken one)

[ithos]

There are temporary solutions but would void the warranty unless the installing company performed it. A large AC company probably would not attempt it.

This does seem to be a common problem with Carrier based on a HVAC chat room. I would look high and low to buy another board. Even if they would not install it at least you would have a backup in case of another failure or a lightning strike.