[Madelaine Amee]

Thank you to all who took the time to respond to my post.

[Calisport]

I've ordered from Wayfair for about 15 years. They have great return policies. If something is wrong with an item like broken parts and too heavy to return they sometimes refund you and you keep the item. I had this with a dining room round bar table that was broken in the structure which I fixed myself. Another was a carpet that was not the color it was listed as. So they do have some nice affordable furniture but read carefully the return policy and if you have to pay for the return postage. A lot of items are in storage and are from places like Vietnam, China or Indonesia so lots of assembly, bolts, screws, possible broken parts, shoddy packaging....but usually great savings.

[Garywt]

I bought a recliner from them once. The box looked like it had gone through a shredder when it arrived. The chair looked fine but was in the trash in about 3 months because it was a piece of junk. Have never ordered anything else from them.

[Papa_lecki]

Most of what I’ve bought has been of low quality
I would say ALL of the furniture, has been low quality.

[Luggage]

I've ordered several side chairs from them and the quality was very reasonable for the price. I also ordered a knockdown small buffet for the kitchen and it was the same quality as Ikea meaning three stars. You surely do get what you pay for oh, and I watched everything today is made in China except for better furniture. If you just want a TV stand or an umbrella oh, it's fine, remember you can always return things you don't like

[Bay Kid]

I like that you can shop only made in America by checking the made in America box.

[bowlingal]

Wayfair is excellent, awesome too. Bought several things from them....no issues

[Anne Cink]

Originally Posted by Madelaine Amee

I have been looking for new furniture, but the long delivery times has steered me to Wayfair. Has anybody purchased from them and do they recommend this company. Any pros and cons would be much appreciated.

Last summer, I ordered an upholstered sofa and a large overstuffed armchair from Wayfair. I also ordered two leather armchairs and several lamps. All were delivered in a very timely manner. In fact, the sofa and chair came earlier than promised. They were designated "White Glove" - very professional delivery! One armchair was missing a piece. It was sent very quickly. Assembly of all pieces was very easy.
I highly recommend Wayfair.

[Suzay]

I have bought a few things from them ,products come broken or missing parts ..I stopped a few years ago buying from them..

[Rickanvic]

I bought a sectional that had great reviews. When it came in, the right side was broken. I tried to call customer service I tried to email I was not getting any responses for about 4 weeks. I went on and put the worst review in. Customer service called me right away and arranged for a new sectional to be sent. After a few weeks I got the new sectional in and though it wasn't broken one of the two areas did not come together. There was a pretty large gap in the back, the seat was fine. They offered me $200 if I kept the sectional. Not wanting to go through what I have been through not having livingroom furniture for almost 3 months, I accepted the offer. I put a throw blanket over the area but was still very frustrated that I spent a ton of money and did not have a perfect piece of furniture. I had a copy of my original review. It never showed up on their site so I wrote a new one with everything that I had gone through. It never showed up on their site. I tried reposting at three different times. After looking at all of the reviews I never saw anything less than a four-star. I am assuming they don't post anything less than 4 stars. I sold it for $200 in a garage sale a year later.

[Glowfromminnesota]

We bought a few pieces from Wayfair. Happy with everything, but a few things took a while to assemble. They are really good about returns too. We ordered an electric fireplace that was in a console. It was slightly damaged. They said to keep it and they sent us a new one. I always look for the best reviews on line. We bought a few things off Amazon too and have been happy—mattress, bed frame, etc.

[Guitarman1951]

Just bought a patio table from them with no problems. However, certain furniture that comes from overseas, i. e., China, are said to be stuck in ports. I guess you need to know if the furniture that you are buying is in stock or not.

[Captain Ruth]

[QUOTE=Madelaine Amee;2093557]I have been looking for new furniture, but the long delivery times has steered me to Wayfair. Has anybody purchased from them and do they recommend this company. Any pros and cons would be much appreciated.[/QUOTE
I ordered an adjustable bed frame that really turned into a nightmare. There delivery time that was almost a month out I ended up calling and calling getting different answers as to where or when it actually would be arriving. Big issue cause I had company coming( which I did end up sleeping on mattress on floor) of course it arrived in midst of family visit. Good thing cause the adjustable king bed frame was not in 2 twin pieces as advertised they were all connected with the motors and wires …. Extremely heavy. But all in all after finally getting it set up in bedroom it does work very well and I’m very happy with it but definitely was not happy with the promised timing of delivery or the different stories I was told when I called checking on it. So to help with your question I would recommend their products but don’t be counting on exact delivery date and I’d definitely pay to have them set up furniture in your desired room. I’ll be ordering from them again but keeping in mind my lessons learned.

[Miboater]

I just finished putting together an entryway table from Wayfair. It wasn't a cheap one but it still was 50% cheaper than something comparable at Babette's. Everything was well-packed with no damage and everything was included. We've bought a few things on Wayfair in the past with no issues.

I believe you get what you pay on Wayfair more than most places. If you get something really cheap on there don't expect much but if you pay a little more you'll be happy with the quality.

[EatthMama]

Originally Posted by Madelaine Amee

I have been looking for new furniture, but the long delivery times has steered me to Wayfair. Has anybody purchased from them and do they recommend this company. Any pros and cons would be much appreciated.

I purchased a gorgeous mirrored vanity, a floor lamp, bar stools, a sewing cabinet, kitchen drawer bamboo separators and other miscellaneous items. The only problem I had was damaged parts with the sewing cabinet. Got my money back with one phone call. I think very highly of them. Good luck.