[goodayPeople]

the pork fried rice is the best!! They are very nice people.The chef even visited our table.we have eaten there 12 -15 times...clumsy soup spiller will not ruin a great place!!

[charlie49]

We think their food is great. We have ordered take-out at least twenty times since they opened and we have never been disappointed. The management has always been friendly and we have eaten there a couple of times as well.

Charlie

[missypie]

Can you imagine in this day and time if someone came to you with a dry rag and began cleaning your lap? Perhaps the manager did not see the magnitude of the spillage. Was your demeanor a trifle bit demanding? It is all how we respond to others. Because You spilled your soup others should not eat there? You would like to be responsible for a restaurant losing business because one did not clean your lap? Perhaps there was a language barrier there.

Next time you eat out wear a poncho.

Bon Appetit!

[Quixote]

Is this the chinese resturant near Publix supermarket next to an italian resturant? If it is, my friend took me there cause I wanted chinese food and my friend hadnt ever been there. The service was fine but the food was terrible and it was way expensive. My friend will never go back there.

[Streetrodder]

That is just "Awful"... We liked it the first two times we ate there, after that Cheng's went downhill fast. We walked in, the waiter was on the phone joking and laughing in his native language. We stared at him, he laid the phone down, took our order, turned the order in and returned to resume his phone conversation. Someone from the kitchen brought our food. The waiter remained on the phone never looking in our direction to see if we needed something, which we did. The meal lacked flavor!! I had to snap my fingers to get the waiter's attention so we could square up our bill and get the heck out of there. He put the phone down and prepared our bill. He plopped it on the table and went back to his hone conversation laughing out loud to his friend on the other end. We left him no tip for no service!

[golf2140]

Originally Posted by Quixote

Is this the chinese resturant near Publix supermarket next to an italian resturant? If it is, my friend took me there cause I wanted chinese food and my friend hadnt ever been there. The service was fine but the food was terrible and it was way expensive. My friend will never go back there.

It's in front of Walmart on CR 466.

[Herb]

I can understand everyone having different views about Chengs. However I don't understand beating up on a poster who vented after what was clearly unpleasant for them.

[JerryM]

After reading all the posts, I had to try Chengs for myself and went there for lunch today.

The food and service were excellent. For $5.95 I had a great lunch. The waiter was exceptional.

I will definitely go back. I feel if I spilled my soup (which was served hot), they would have been there to help.

Jerry

[Tweety Bird]

Originally Posted by Herb

I can understand everyone having different views about Chengs. However I don't understand beating up on a poster who vented after what was clearly unpleasant for them.

I would agree. The spilling of the soup was probably a very unpleasant situation for this woman. What I hear though, is that she wanted more concern from the manager and waitor and she felt "brushed off". They really should have tried to find someone to clean the surrounding area..NOT her lap. If I had spilled my soup, I would have bolted for the bathroom and used paper towels or napkins that were on the table. It sounded like she was just sitting there waiting for the cleanup crew to assist her. Maybe the restaurant feared another "McDonald's hot coffee-spill lawsuit" and didn't want to fuss too much over it. Maybe she was rude with her demeaner. It's just so hard to say. But, if HER experience was so terrible, I could see her not returning or perhaps writing a letter of her bad experience to the owner/manager. NO ONE IS PERFECT! But to POST to all of The Villages not to go there because SHE spilled her soup, would sabotage their business because of HER unpleasant experience.

I think this may bring MORE business to Cheng's because of people's curiosity. She may have given them FREE advertising. LOL

[BETHPAGE BLACK]

Strange that you should tell this story. About a year ago while dining at Chengs, I witnessed the same scenerio at another table. The gentlman kept asking for help to clean up the soup and the Mgr threw him a towel and then paper towels.
This apparently is how they treat all their customers..Not a good way to do business..
There are other places where we can be treated with a little more dignity..dont need Cheng....

[missypie]

I think I'm going to Cheng's next week and spill my own soup and see how I will be treated. Might be worth the "burn"......

[Tweety Bird]

This is starting to sound like a Saturday Night Sitcom. I'm beginning to think that either the soup bowl is not sturdy enough or too rocky OR there should be bibs with catch-pockets for the elderly that can't keep a bowl of soup steady. You can turn your bib over and spill it back into the bowl. Voila! Imagine waiters handing out bibs to everyone that orders bowls of soup? If restaurants have bibs for lobster eaters, perhaps it's time for bibs to be handed out to soup eaters. Now..another technique is putting a towel between yourself and the soup ON the table. Especially if one's stomach protrudes with tire-like dimensions.

[Bogie Shooter]

No more zoup for you!