Hijacked at Jenkins, your experiences

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  #91  
Old 11-16-2023, 11:24 AM
OrangeBlossomBaby OrangeBlossomBaby is offline
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My car needs a little bodywork, and a complete paint job. I didn't realize til later in the year after I bought it, that they never put the clear-coat seal on it. That was in 2010. Thirteen years later and 3 years baking in the hot Florida sun (we don't have a garage and the pickup is under the carport), and the roof paint is crackled and peeling. The hood is a disaster from my first trip here during love-bug season, when most cars had to stop on the side of Florida's Turnpike to scrape the bugs off their windshield and the line at the rest areas for the windshield cleaner was backed up almost to the entrance ramp.

Very important point, no matter what car you buy, no matter who you buy it from, and no matter how perfect it looks: make them put it in writing that the paintjob has the clearcoat protection before you drive it off the lot.

If I can get $500 for it only because the motor has fewer than 100k miles on it, I'll be happy.
  #92  
Old 11-16-2023, 11:44 AM
photo1902 photo1902 is offline
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Originally Posted by fdpaq0580 View Post
Good for your friend. Hope he enjoys his new ride.
Thanks. I kid him and tell him it was the most expensive oil change, ever
  #93  
Old 11-16-2023, 03:49 PM
Pairadocs Pairadocs is offline
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Originally Posted by Toymeister View Post
I brought my Honda in for a recall to Jenkins. This is the only reason I set foot there. While waiting as a captive audience we got the pitch how nice our vehicle is and how they would love to buy it. Clearly this is part of having work done there.

This got me thinking, for those of you who go there for service, does this happen routinely?
Personally I've found it all over at the present time, seems used cars are in VERY high demand. I just recently was told the very same at an Ocala dealership (not owned by Jenkins), I just looked up from the book I was reading and put down the coffee they gave me, and said "No thank you, I love my car no way would I let it go", the sales person didn't continue, or try any kind of "pressure" tactics like "well, you know every year you wait your cars is loosing value", or anything like that. Said thanks, and even asked if he could get me a refill of hot coffee ! ! ! Guess I was just lucky to get a very nice and polite employee !
  #94  
Old 11-16-2023, 04:01 PM
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[QUOTE=ThirdOfFive;2255800]
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Originally Posted by eeroger View Post
Don't know a thing about Frank Gay's work or prices so cannot comment on them. However I find his radio commercials, with that ditzy female with the fake British accent, to be on the far side of annoying! If I had never heard of Frank Gay, that commercial would definitely steer me away from his business.
Well some complain when the discussion flows from one topic to the next, but the actual personal experiences posted all over the internet about "Frank Gay" plumbing is legendary. Our experience with gas water heater, same size, etc. was nearly to the penny what you posted. We called a plumber recommended by a neighbor on our block, like you, was $893.00 total, 40 gal. installed. (14 months ago). AFTER that experience, I heard ( now heard means a story going around of course) a a real horror story about the same business, so you never know, but sure a lot of negatives on all the various internet sites !
  #95  
Old 01-08-2024, 11:26 PM
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We bought our CRV from Jenkins, and it was a bad, bad experience! Never again!!!!

We do love their service department. I’ve only had a salesperson come over once. Before he even got started I told him the story of what a bunch of thieves that work in their sales department and how I will NEVER purchase another vehicle from them. Needless to say he got up and walked away.
  #96  
Old 01-09-2024, 12:18 PM
vintageogauge vintageogauge is offline
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Originally Posted by Rockyisle47 View Post
Thankfully all you on totv warned us when we were looking for a new car to avoid Jenkins and we did. We went to Clermont to Central Florida Hyundai and had a great experience. This was two years ago when it was almost impossible to get a car without paying thousands over list. We paid the only the MSRP and there weren't any extras jammed into the price. We will never, ever walk into a Jenkins anything if we can avoid it.
I was over there on Sunday looking around and there were 2 Civic Touring sedans next to where I parked that had items totaling over $10,000.00 added by the dealer and then added to the MSRP of the car. That is a clear sign stating go home now. Unbelievable.
  #97  
Old 01-09-2024, 01:57 PM
BrianL99 BrianL99 is offline
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Originally Posted by OrangeBlossomBaby View Post
My car needs a little bodywork, and a complete paint job. I didn't realize til later in the year after I bought it, that they never put the clear-coat seal on it. That was in 2010. Thirteen years later and 3 years baking in the hot Florida sun (we don't have a garage and the pickup is under the carport), and the roof paint is crackled and peeling. The hood is a disaster from my first trip here during love-bug season, when most cars had to stop on the side of Florida's Turnpike to scrape the bugs off their windshield and the line at the rest areas for the windshield cleaner was backed up almost to the entrance ramp.

Very important point, no matter what car you buy, no matter who you buy it from, and no matter how perfect it looks: make them put it in writing that the paintjob has the clearcoat protection before you drive it off the lot.

If I can get $500 for it only because the motor has fewer than 100k miles on it, I'll be happy.
The last new vehicle sold in the USA without a clear coat applied at the factory, was probably the 2007 Mini Cooper, which was painted with one-stage paint.

Your 2010 car had clear coat applied if it was sold in the USA.

Even with a clear-coat, automotive finishes need to be cared for.
  #98  
Old 01-09-2024, 02:18 PM
wisbad1 wisbad1 is offline
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Originally Posted by Laker14 View Post
We own a 2017 Honda, and thanks to others' reports of Jenkins' tactics, we refuse to set foot in that place, and won't unless absolutely necessary.
When that day comes, thanks to you and others' reports, we will be well prepared for the hard sell.

Thank you for the warning.
Wife and I had experience with sales man waiting to get car fixed. Tried to sell us a new car and when we refused he slammed his fist on table and yelled at us for wasting his time. Reported him to regional office. Sad
  #99  
Old 01-09-2024, 07:56 PM
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Originally Posted by Toymeister View Post
I brought my Honda in for a recall to Jenkins. This is the only reason I set foot there. While waiting as a captive audience we got the pitch how nice our vehicle is and how they would love to buy it. Clearly this is part of having work done there.

This got me thinking, for those of you who go there for service, does this happen routinely?
Nah, never happens to me. Seriously. I take our Passport there for service and the one recall it had and I never am approached, even while looking at Ridgeline’s on the floor and lot.

Some of you must have that look that screams “come bother me”.
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  #100  
Old 01-09-2024, 08:56 PM
bsloan1960 bsloan1960 is offline
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Quote:
Originally Posted by Toymeister View Post
I brought my Honda in for a recall to Jenkins. This is the only reason I set foot there. While waiting as a captive audience we got the pitch how nice our vehicle is and how they would love to buy it. Clearly this is part of having work done there.

This got me thinking, for those of you who go there for service, does this happen routinely?
Everything I read about Jenkins on here, Facebook, and Next Door is negative. Yet when I see the Google reviews linked to their website I see 2,335 Google reviews with a 4.6% satisfaction rating. Either they planted thousands of fake reviews, or this is a perfect example of social media being a place where mostly complainers take the time to discuss a business.
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  #101  
Old 01-09-2024, 11:50 PM
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Originally Posted by Gpsma View Post
After VaPeople’s response to how to buy a car, i suspect they have been taken by car salesmen many times and never realized it.
News flash you get taken or they won’t trade or make the deal. If boils down to how much you got taken.
  #102  
Old 01-09-2024, 11:51 PM
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Originally Posted by bsloan1960 View Post
Everything I read about Jenkins on here, Facebook, and Next Door is negative. Yet when I see the Google reviews linked to their website I see 2,335 Google reviews with a 4.6% satisfaction rating. Either they planted thousands of fake reviews, or this is a perfect example of social media being a place where mostly complainers take the time to discuss a business.
My vote, planted.
  #103  
Old 01-10-2024, 08:48 AM
Stu from NYC Stu from NYC is offline
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My vote, planted.
Probably but that is a lot of planted fake reviews
  #104  
Old 01-10-2024, 08:55 AM
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Quote:
Originally Posted by BrianL99 View Post
The last new vehicle sold in the USA without a clear coat applied at the factory, was probably the 2007 Mini Cooper, which was painted with one-stage paint.

Your 2010 car had clear coat applied if it was sold in the USA.

Even with a clear-coat, automotive finishes need to be cared for.
What is the best way to care for today's clear coat finishes?
  #105  
Old 01-10-2024, 10:13 AM
vintageogauge vintageogauge is offline
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I had an experience on Monday, wanted to trade a 2020 Buick AWD Enclave with 19.000 miles on it for a new car that had a sticker price of $51,500 which included $1,200 of dealer add ons. My Buick title was clear and their quote to me was $39,000.00 plus my car. Before going in I got an offer on my car from 3 of the online car buying companies and their offers for my car averaged $25,400.00 so they wanted $64,400, which included $2,730 sales tax, for a car with an inflated MSRP of $51,500. Do people really fall for these kind of prices? If so Barnum was right all along.
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