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Untrained and poor treatment at your local bank

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  #16  
Old 10-08-2021, 07:39 AM
Marine1974 Marine1974 is offline
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Default Scratched out letters on check

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Originally Posted by sborlove View Post
The question is.....if you scratch out 3 letters and then write the name of the recipient of the check on your personal check.....is that check still valid?

Went into Chase Bank where we were told that the check was void since we scratched out on it.....it was in the name of the account holder and wanting to cash her own check. The teller went to the manager and was told that the check was void....Thoughts? We are now saying good bye to Chase Bank. Your thoughts?
Would you accept a check from someone with scratched letters on it ??
But you want the bank to accept this .
  #17  
Old 10-08-2021, 07:41 AM
airstreamingypsy airstreamingypsy is offline
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If the bank had cashed an altered check, for a crook, you would be here screaming that Chase cashed an altered check. They were protecting you.
  #18  
Old 10-08-2021, 07:44 AM
Marine1974 Marine1974 is offline
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I hope you do not get sued by chase for saying that . If you were in a court of law what is your evidence ?
  #19  
Old 10-08-2021, 07:55 AM
Garvey54 Garvey54 is offline
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Quote:
Originally Posted by sborlove View Post
The question is.....if you scratch out 3 letters and then write the name of the recipient of the check on your personal check.....is that check still valid?

Went into Chase Bank where we were told that the check was void since we scratched out on it.....it was in the name of the account holder and wanting to cash her own check. The teller went to the manager and was told that the check was void....Thoughts? We are now saying good bye to Chase Bank. Your thoughts?
I was a teller for many years & I was told that a check like that would have been null & void.
  #20  
Old 10-08-2021, 08:10 AM
lorilorilori lorilorilori is offline
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Dump Chase - a lousy bank to do business with. I closed all my accounts w Chase. If it was your own check, cashing it w Chase should be no problem. If it were another banks check at Chase maybe - but u indicated u had an account there - so they should have been accomodating - but that's now a Chase way of doing business. Just ask Jimmy Diamond.
  #21  
Old 10-08-2021, 08:14 AM
Barryb46 Barryb46 is offline
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Talking The "Golden Rule" They have the gold, so they make the rules.

Quote:
Originally Posted by sborlove View Post
The question is.....if you scratch out 3 letters and then write the name of the recipient of the check on your personal check.....is that check still valid?

Went into Chase Bank where we were told that the check was void since we scratched out on it.....it was in the name of the account holder and wanting to cash her own check. The teller went to the manager and was told that the check was void....Thoughts? We are now saying good bye to Chase Bank. Your thoughts?
  #22  
Old 10-08-2021, 08:43 AM
Boomer Boomer is offline
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My guess is that in today's interactions with the public, bank tellers are third -- only to servers and retail -- when it comes to having to endure self-righteous indignation from customers.

When a place that is holding money for me uses security precautions on ME, ME, ME, I always say, "Thank you."

Geez. Get over yourself.

The teller was doing her job.

Boomer
  #23  
Old 10-08-2021, 09:05 AM
kendi kendi is offline
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It’s nice to know some banks are still that cautious. Be thankful.
  #24  
Old 10-08-2021, 09:22 AM
Luggage Luggage is offline
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I don't like Chase because I've always had a pro business anti-consumer attitude at their branches. They only take your money and give you little interest because they have to by the FdC regulations to have branches that serve the community.
That being said if Chase is your bank and that was a check made out to your account that they did not accept, you can always ask for what's called a "counter check" which is a blank unprinted check and you have to fill out your name and bank account code which is right on the existing check of course, or just ask the teller nicely. I know you wanted to save if you sense the check cost you to get printed, and you should have also been able to just simply withdraw the money, and then tear up the check. Just remember everyone is under a lot of stress and you have to learn to relax a little extra yourself
  #25  
Old 10-08-2021, 09:29 AM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by Luggage View Post
I don't like Chase because I've always had a pro business anti-consumer attitude at their branches. They only take your money and give you little interest because they have to by the FdC regulations to have branches that serve the community.
That being said if Chase is your bank and that was a check made out to your account that they did not accept, you can always ask for what's called a "counter check" which is a blank unprinted check and you have to fill out your name and bank account code which is right on the existing check of course, or just ask the teller nicely. I know you wanted to save if you sense the check cost you to get printed, and you should have also been able to just simply withdraw the money, and then tear up the check. Just remember everyone is under a lot of stress and you have to learn to relax a little extra yourself
I interpreted the OP as trying to cash a check written by a friend or relative who was not present. The OP had an account there, but they were not trying to cash their own check. Obviously, they could have withdrawn money from their own account.
  #26  
Old 10-08-2021, 10:25 AM
jrzeis@tampabay.rr.com jrzeis@tampabay.rr.com is offline
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Why cash a check to withdraw money from your own account? Just present your ATM card to the teller and request cash , or like what has already been suggested, just tear up the old check and write a new one.
  #27  
Old 10-08-2021, 10:36 AM
Lisanp@aol.com Lisanp@aol.com is offline
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Why would you no longer want to do business with a bank that has protocols in place to protect you from fraud? No, you can’t alter a check and then ask for it to be cashed!
  #28  
Old 10-08-2021, 10:49 AM
Jalenza Jalenza is offline
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Default Retired Chase Bank Manager

Quote:
Originally Posted by sborlove View Post
The question is.....if you scratch out 3 letters and then write the name of the recipient of the check on your personal check.....is that check still valid?

Went into Chase Bank where we were told that the check was void since we scratched out on it.....it was in the name of the account holder and wanting to cash her own check. The teller went to the manager and was told that the check was void....Thoughts? We are now saying good bye to Chase Bank. Your thoughts?
If the account owner, (maker of the check) is present in the Branch, there should be not reason to void the check. Ultimately, if the Manager says, no go.. then you are out of luck
  #29  
Old 10-08-2021, 10:57 AM
MrFlorida MrFlorida is offline
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If you alter a check, its VOID. Tellers got it right....
  #30  
Old 10-08-2021, 11:43 AM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by jrzeis@tampabay.rr.com View Post
Why cash a check to withdraw money from your own account? Just present your ATM card to the teller and request cash , or like what has already been suggested, just tear up the old check and write a new one.
See Post No. 25. The OP didn't say that the check was written for their account. The OP only said that they have an account at Chase, not that the scratched out check was for the OP's account. It was probably a check they were trying to cash that was written by a friend or relative on another account. Since the payer on the check wasn't present, the bank would not cash the check. At least that is the way I interpreted the thread.
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